Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,797)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.

September 25, 2024

perfect, GREAT EFFICIENT WORK!!!

ARIELLE was fantastic,deserves a pay raise

UFONOVA
Italy
About 1 month using the app
September 30, 2024

Great app! Liz quickly assisted me with my questions. Highly recommend

Elegance Crafters
Canada
About 1 month using the app
August 24, 2024

I was really excited to move from another app as Loox seemed to have everything I need for my store which relies heavily on reviews to generate sales. The previous review app posted all of our reviews to our FB business page. Loox DOES NOT even though they claim they syndicate reviews to Meta.

Given that, we will need to find a differently platform for our reviews and referrals.

Happy Dog Food
United States
19 days using the app
Loox replied August 25, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your feedback. I'm truly sorry to hear your experience with Loox is not as you expected.

Loox offers an integration that syncs your reviews with Meta, allowing you to showcase your reviews on your Facebook and Instagram shops. Plus, you can easily share your reviews on social media directly from your Loox dashboard.

In any case, our support team is available 24/7. Please don't hesitate to contact us with any questions or requests you have.

July 7, 2024

Excellent customer service as always! Jodel was knowledgeable and kind and fixed my issue very quickly.

Ava's Pet Palace
United States
About 3 years using the app
September 27, 2024

Super easy to set up and get started!!

369 Crystals
United States
18 days using the app
September 7, 2024

very easy interface, within minutes u can install the app and connect to your shopify store.

Chillkart
India
10 days using the app
October 1, 2024

Great features!

Kaiola
Portugal
About 3 years using the app
September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

September 16, 2024

Loox Good (original right?) - But yes, the app is good. Now let me go.

Minimasu
United States
14 days using the app
October 30, 2024

Jodel is incredible - super helpful and efficient!

35mm Co.
Australia
About 2 years using the app