Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,634)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

May 31, 2024

Great app. Also excellent customer service. Ken helped me very quick and resolved the issue.

Stars of Empathy
United Arab Emirates
18 days using the app
February 16, 2024

it's a little bit difficult to understand and find everything but without that it's perfect

MOdaQuantum.com
Lithuania
5 months using the app
Loox replied February 18, 2024

Thank you for your review!

We've reached out to you via email, looking forward to continuing the conversation there :)

April 3, 2024

Help team was super responsive and knowledgable. Jodel recommended a couple different fixes to my problem and helped resolve things within an hour.

Modeva
United States
2 months using the app
August 19, 2024

geniale app einfacher gehts nicht

Loycier
Germany
5 months using the app
February 1, 2024

Awesome app. I loved everything about it. It was so easy to setup and I think it is better than the alternative that some folks recommend. If you are a new store, this is what you need. It is easy and straight forward. I highly recommend this to new store. You have so many things to figure out, figuring out how to setup a review app, is perhaps not exciting.

Rectrix
United States
2 days using the app
March 4, 2024

the app is awesome! the ugc has been such a cool feature and support is so helpful. definitely a must have for your store!

Beer Die Guys
United States
13 days using the app
August 23, 2024

i would like to rate even lower but i cant

Dream Harmony
Israel
About 4 hours using the app
Loox replied August 25, 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’ve contacted you privately through our support and am here to ensure we get this sorted out together.

March 1, 2024

Great support! Love the app as well.

Stickybones Inc.
United States
Over 4 years using the app
September 9, 2024

parfait

Fashler
Morocco
About 1 month using the app
February 29, 2024

Loox is easy to use and just what my shopify needed

Peach Online
United States
8 months using the app