Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,634)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

August 23, 2024

i would like to rate even lower but i cant

Dream Harmony
Israel
About 4 hours using the app
Loox replied August 25, 2024

Hey,
Shany from the Loox team here.

I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.

I’ve contacted you privately through our support and am here to ensure we get this sorted out together.

January 25, 2024

This is a great resource and a necessary tool for opening a new store. The process is time consuming but if it helps with conversion that’s the key. One thing that could improve the app is adding a filter option for the CSV upload option when doing reviews on multiple products.

Poo & Lou
United States
About 1 month using the app
January 31, 2024

loox is an amazing app, the customer service is awesome as well!!

A special thank you to Jodel!

Sumerli
Israel
10 months using the app
October 9, 2024

good

Emmakuku
Israel
22 minutes using the app
February 12, 2024

So far so good thank You! I will be glad I did this I am sure.

Source Emporium
United States
3 months using the app
January 24, 2024

Je suis le PDG! Compte tenu des efforts importants réalisés pour maintenir le service après la liquidation judiciaire de l'entreprise Sunday, je trouve perso que c'est beau d'y croire!

Sunday
France
Over 4 years using the app
April 12, 2024

Wonderful support from Aya. Thank you

Rags n Rituals
United Kingdom
Over 4 years using the app
May 27, 2024

It is really good and clean best for its price

SnorGuard
Greece
About 1 month using the app
Edited May 6, 2024

I just got it I am excited to get it going - everything seems fine and working well

robertachiarella.com
United States
5 days using the app
February 26, 2024

Chester responded to my support request quickly and resolved my query in a very professional manner. With a support team like this it is nice to have an application like Loox in my online store. Super grateful!

FundasHogar
Spain
About 1 month using the app