Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,821)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

July 8, 2024

Easy to use, essential for any store

Glovana
Australia
2 months using the app
August 31, 2024

thanks

Ezy Shopping
Egypt
About 1 month using the app
September 1, 2024

Awesome app!!

Peachy Melon
France
10 days using the app
April 22, 2024

Biggest mistake i ever made on shopify just to installed this App! once you subscribe there is no way out! even if it says uninstalling app from shopify store will be automatically unsubscribe ! thats not true ! billing keeps coming ! no answer from support or email! its discusting!

Pashstore
United States
15 days using the app
Loox replied April 24, 2024

Hey,
Lilach from the Loox team here :)

It might be that an app charge is already included in an invoice before the app is removed and, hence, still appears after it is uninstalled.

I see that we had a conversation with you regarding this charge.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

May 6, 2024

very easy to install and begin the process

Baby Mama Essentials
United States
5 months using the app
March 3, 2024

The app is really great: easy to install, easy to customize, fun to work with - and super fast loading in the frontend.

I would have loved to work with it, but decided against it for two reasons:

A) It is not possible to show the full name of the reviewer. I understand that Loox wants to give the reviewer "privacy" – but I find it not very trustful in shops when the name of the reviewer is shortened.

B) The pricing is insane! You basically need the 39$ plan if you want to customize it to your needs – while other apps cost only a half or third.

I really would love to work with Loox. If there may come a time when the pricing is more affordable for smaller shops like mine – let me know and I'm in.

Breuers Weltkarten
Germany
4 days using the app
Loox replied March 4, 2024

​Hey,
Sara from the Loox team here :)

​Thank you for your valuable feedback!

​I've reached out to you privately via email and look forward to continuing the conversation there.

November 3, 2024

me gusta

My Store
United States
22 minutes using the app
Edited March 27, 2024

I thank to sara for helping me that fast.

appreciated !

Gizz
United States
10 months using the app
March 18, 2024

super simple and effective greaaat app

ROMA
Switzerland
3 months using the app
August 5, 2024

Very good!

GymDrip
Germany
8 months using the app