Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,643)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

September 19, 2024

muy buena

GameBox
Spain
8 days using the app
September 3, 2024

great app!

AMARYZ
United States
1 day using the app
March 7, 2024

Very Very good app. Very Professional & Friendly Staff. Specially { Jodel } Im Very Happy With You

SYP MARKET
India
3 months using the app
February 22, 2024

Best App/Option for importing Reviews! It's easy to use and it does it's job wonderfully, would defenitly recommend!

Swisskomfi
Switzerland
24 days using the app
Edited March 19, 2024

Convenient to use and has made a positive impact to our business

Bonnie Baby
Australia
3 months using the app
June 25, 2024

very good and easy to use

GASTEL JEWELLERY
United Kingdom
5 months using the app
July 15, 2024

best app

SEZAR Boutique
Israel
7 months using the app
June 2, 2024

Great customer service! Tamarry helped resolve an issue quickly!

Cool Gear Pro
United States
About 2 months using the app
April 16, 2024

We used another highly-rated app to collect product reviews from our store for 5 months. During that period we received very few reviews. We had some issues with the app not triggering follow-up emails. We notified the support team and never received a response or resolution, so we started looking for a new reviews app.

We found Loox and after researching the app and reading the reviews, we decided to give loox a try.

Since installing the app on our store, we've been receiving product reviews from our customers almost daily.

We contacted support regarding a question on how to limit reviews on product pages to only 5 reviews and then expanding to more reviews view link.

Loox support representative Aya was very quick to answer our questions with detailed directions on how to accomplish our goal.

So far, Loox is much better than the other highly rated app we used.

Looking forward to many more reviews. :-)

Tippytoad
United States
6 days using the app
May 12, 2024

helpful thank you. it helped my shop a lot to get it started.

HayShop!
United States
10 days using the app