Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.

January 25, 2024

This is a great resource and a necessary tool for opening a new store. The process is time consuming but if it helps with conversion that’s the key. One thing that could improve the app is adding a filter option for the CSV upload option when doing reviews on multiple products.

Poo & Lou
United States
About 1 month using the app
March 14, 2024

Its not automatically adding the URL, you have to pick the item from drop down menu which is time consuming but is still good

One Queen Moda
United Kingdom
9 days using the app
February 29, 2024

A message keeps appearing (log into loox) while my account is already logged in

BREZIOSO
Morocco
3 months using the app
Loox replied March 1, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience!

I’ve reached out to you privately through our support and am here to make sure we get this sorted out :)

February 25, 2024

Just started using this app. I can see some signs of goodness and hope to enjoy it more.

Era Smart Stores
United States
12 days using the app
April 24, 2024

Easy to use, gets the job done, raccomend it

House Blend
Italy
About 1 month using the app
February 10, 2024

Super simple to use and add reviews on site. Great customer support with extremely fast respond times.

LintDown
Finland
11 days using the app
March 18, 2024

Has a very easy use of access and Is quite easy

Glamfit
United States
20 days using the app
December 13, 2023

Would love that if you could also send out an review E-Mail and ask for the customer to leave a Google Review, add the Google Business Link so they land directly on the Google Review page for the business in question and offer them a coupon code etc.

Basically beeing able to send out a review E-Mail and offer something in the E-Mail for each review they post:

Place a Google Review, get 2% on your next purchase, add a photo to your review get an additional 2%.

Place a Product Review, get 2% on your next purchase, add a photo to your review get an additional 2%.

Dansk Trailer Center
Denmark
7 months using the app
February 27, 2024

ótimo, pena que dentro da shophify muito dificil compreender como instalar extensao, perde-se muito tempo.

Inova tec pop
Brazil
7 months using the app
February 21, 2024

thank you for making the experience easy to use

Tongu3
United Kingdom
About 1 month using the app