Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,785)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

December 10, 2024

Loox has been nothing but amazing to us! The product has changed and grown so much since we first downloaded it. We ues a lot of the features and they have certainly brought us extra income. The UI is also very clean and easy to understand for both internal usage and customer facing.
Well done Loox. Big fans!

MindFlowers
United States
Almost 4 years using the app
February 18, 2025

Working with Sara at Loox has been an absolute pleasure! She is incredibly responsive, knowledgeable, and always willing to go the extra mile to assist with any questions or concerns. Her support has made our experience with Loox seamless, and we truly appreciate her professionalism and efficiency. Thank you, Sara, for your outstanding service! Highly recommend!

ryercat.com
Canada
Over 2 years using the app
November 20, 2024

The best review app on Shopify. Has everything you need to show social proof, pictures, videos. Jodel from the customer support team is fantastic and took care of all the minor queries we have regarding specific product reviews not being sent out. Thanks Jodel!

NAB Leather
Canada
Over 4 years using the app
December 11, 2024

The app is not only helpful for my business, but the customer service is excellent. Jemuel was able to quickly help me with an issue I was having, and provided screenshots to walk me through how to resolve it. I’ve had a great experience with Loox and am happy to have this as a tool for my small business.

Chari Candle Co.
United States
Over 1 year using the app
January 25, 2025

I really liked this app, it definitely deserves 5 stars.
But... The support for the language I need is not included by default, and the integration is only available with one translate app, which is not the best, therefore I can't use LOOX .

I really hope you resolve this issue and I can get back to you.

ObiDog
Latvia
4 months using the app
February 13, 2025

Incredibly fast customer service, they have been very helpful and helpful in every regard so far. The best application in its field.

MyGreatCanvas | Canvas Wall Art Prints | Photo Prints & Wall Decor
United States
About 3 years using the app
December 26, 2024

Great! Their customer service response so quick! And this APP is helpful when you need to manage reviews.

TEANAGOO
Hong Kong SAR
Almost 4 years using the app
January 4, 2025

Hi Support pls I will like to remove Loox from my shopify store for now and not because its a problem or something else but because I havent made any sales and cant pay my monthly subscription so pls remove for now and not charge me for next billing circle because I dont have money to pay.Hope you understand and thanks for your sofar consideration on this matter thanks

PAULSE CHI
United Kingdom
3 months using the app
Loox replied January 6, 2025

Hey Paulse Chi, happy to clarify! You can cancel your Loox subscription anytime by uninstalling the app through the Shopify apps menu. I’ve reached out to you via email to provide you with further assistance, looking forward to continuing the conversation there :)

January 15, 2025

I appreciate the ease of this product and the options to be able to display it on our site.

CMM Offroad
United States
Almost 2 years using the app
January 7, 2025

love it every time they convert a sale also to a good 5 star review

Chaind - The Chain Authority
United States
Over 2 years using the app