Loox ‑ Product Reviews App , 18,458 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.
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This app helps take my business to the next level. The social proof it provides is amazing and my customers love it too. Very easy to navigate!
Liz was great. Very quick to solve a little issue that i had (within the hour). It's always great support from Loox :)
So far this app is amazing, and i am happy i can manually send out reviews! It works really well in getting pictures from customers who may have forgotten to leave a review!
I love this app. I have had no issues with it and it's brilliant for my customers as they can see what other people think about our products. Liz was wonderful and helped me install one of the widgets recently. She was very fast and efficient - a great asset to the team.
At CastleFlexx we have the best full body stretching device for people with chronic pain but the downside is we have a LOT of haters who own strap and band companies, being able to delete their reviews when they arent real customers is something that many other review services dont offer so youre stuck with trolls forever....not with LOOX! We appreciate this comapny SO much. By the way, if youre considering POST PILOT reviews DONT DO IT.
I had an issue with adjusting the background color of the product review widget, and Laurence did an amazing job helping me to fix this. He was very helpful and responsive, and now I'm happy with the background color!
The 'Write a review' button was not showing up on my website for some of my products. I reached out for assistance and Mr. Laurence responded very quickly to my email. Not only did he send me a video with instructions on how to edit my theme to add the review widget, he went above the call of duty and coded my website himself. If you’re looking for a product review app for your company Loox is the best choice for sure.
Customer service was very prompt in helping our small woman-owned business! We appreciate Jodel's excellent support and knowledgeable feedback.
Good app and very responsive support. Appreciate the help from Chester who was quick to resolve the issue I was facing when using the app. I recommend the app.
Loox App is great! Easy to set up and if you ever have a problem - e.g. a theme that is not yet Theme 2.0 capable, just send an email to support and within a few hours you will have a solution that a friendly support employee (in my case Jodel - a big thank you at this point!) will implement straight away!