Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,380)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

October 23, 2024

This is such a great app! It has great additional features such as refer a friend, and offering rewards for photo and video reviews. Within the first 24 hours of installing Loox we had 16 new reviews! This level of reviews collected in the same timeframe was impossible with Trustpilot. Customer service is great too, Rotem in particular. He was able to quickly assist me with accidentally duplicated reviews.

BionicGym
United States
Over 2 years using the app
October 9, 2024

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

LighterLoungeCo™
United States
Over 1 year using the app
October 9, 2024

I would definitely recommend this app, I ran into some issues after using the app after a few months because the navigation system on Shopify had changed and the Loox team helped me out straight away and and gave really clear instructions with screen shots so I literally couldn't go wrong.
Thanks so much Sara at the Loox team!

helenloveday
United Kingdom
8 months using the app
November 13, 2024

Great app, provides us with customer reviews including photo's! We needed some support for integrating it in our website, and got great & very fast support by Ken.

CreationColors
Netherlands
Over 1 year using the app
December 10, 2024

Seemless way to hear from your customers and gain reviews on products

BLUSHBEES USA
Canada
Almost 5 years using the app
November 24, 2024

As the owner of a beauty and fashion e-commerce business, I understand how important trust and social proof are to online shopping experiences. After exploring various review apps, I decided on Loox because it offers the perfect blend of visual storytelling and customer engagement.

Collumn
United Kingdom
3 months using the app
November 20, 2024

The app works great and Aya has been a great support! I love that I can get Loox working and looking as best fit for my brand and site.

Creed & Cloth
United States
10 months using the app
November 10, 2024

Loox – The Innovative Solution to Boost Your Online Reputation

Loox is a revolutionary app that helps businesses manage their online reputation by collecting authentic customer reviews and showcasing them beautifully on websites and social media. With Loox, you can build trust with your customers and increase sales through a simple and effective review strategy.

Luxes Store
United States
About 1 month using the app
October 9, 2024

I would like to express my sincere gratitude to customer service representative Liz A. for her outstanding help! Every time I encountered an issue, she was quick and accurate in her responses, always able to pinpoint the reason for the problem and provide the correct solution. Her patience, professionalism, and attention to detail left me thoroughly impressed. I'm truly grateful for her support and highly appreciate the excellent service she provides. Thank you, Liz A., for delivering such fantastic customer service!

Karaku
Hong Kong SAR
Over 3 years using the app
October 25, 2024

It's a fantastic review app that I have used. It's the best of the best. The customer support is very nice and helpful. They quickly assisted me in resolving an issue with displaying the rating. Thank you so much.

Pawarts
United States
Over 2 years using the app