Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,786)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

February 6, 2025

Easy to integrate with my CRM and email software, instructions are easy and can easily customise to what matches my brand.

Shift Lanes Drinks
Australia
Over 2 years using the app
February 13, 2025

Efficient app that we have no issues with, recommend.

Uprise Foods
United States
Over 2 years using the app
February 5, 2025

Automatically change the plan to the one with higher price without our authorization

NOBLEMOOD
China
About 2 years using the app
Loox replied February 6, 2025

Hey, I’m sorry for any confusion here, and I’d be happy to help clear things up. You have full control over your Loox plan and can switch it anytime in your Loox admin. Since explicit merchant consent is required for any plan changes, we don’t have a way to update your plan on our end.
I’ve sent you an email to go over your plan and make sure everything is sorted. Just reply whenever it’s convenient—we’re happy to help!
Best,
Sara from the Loox team

January 9, 2025

Arielle helped me with solving a problem I had regarding one of the star widgets.

Maria Salinas
Mexico
About 3 years using the app
January 9, 2025

Great

Wuwa Slimes
Canada
About 3 years using the app
February 4, 2025

Exceptional customer service from Liz who dealt with my query quickly and provided clear and comprehensive instructions to resolve my issue.

Far Afield
United Kingdom
About 2 years using the app
January 9, 2025

Easy and awesome :)

Racecraft Australia
Australia
Almost 3 years using the app
January 8, 2025

buena app

Somos Adhara
Chile
Almost 3 years using the app
December 26, 2024

Great! Their customer service response so quick! And this APP is helpful when you need to manage reviews.

TEANAGOO
Hong Kong SAR
Almost 4 years using the app
January 7, 2025

love it every time they convert a sale also to a good 5 star review

Chaind - The Chain Authority
United States
Over 2 years using the app