Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,480)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

October 25, 2024

Great app, excellent customer support. Aya was quick to reply and provide code to implement certain features across our store. Very helpful and kind. Recommend highly!

Natural Life™ Australia
Australia
Over 2 years using the app
October 31, 2024

I’m thrilled with this app! It offers outstanding value for money and is incredibly reliable. New tools and features are regularly added, keeping it fresh and functional. I was especially impressed with the quick assistance in implementing the review stars. Huge thanks to Rotem, the Customer Support Engineer, for going above and beyond with friendly and efficient support. Highly recommended!

Rad&Rucksack
Germany
Over 1 year using the app
October 23, 2024

This is such a great app! It has great additional features such as refer a friend, and offering rewards for photo and video reviews. Within the first 24 hours of installing Loox we had 16 new reviews! This level of reviews collected in the same timeframe was impossible with Trustpilot. Customer service is great too, Rotem in particular. He was able to quickly assist me with accidentally duplicated reviews.

BionicGym
United States
Over 2 years using the app
September 26, 2024

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

Arabic Book A Month USA
United States
Almost 5 years using the app
January 1, 2025

great product but even better customer support.
needed assistance importing some reviews and the support team resolved in within a few minutes.

2XL Swagger Brands
United States
7 months using the app
October 9, 2024

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

LighterLoungeCo™
United States
Over 1 year using the app
December 10, 2024

Seemless way to hear from your customers and gain reviews on products

BLUSHBEES USA
Canada
Almost 5 years using the app
November 24, 2024

As the owner of a beauty and fashion e-commerce business, I understand how important trust and social proof are to online shopping experiences. After exploring various review apps, I decided on Loox because it offers the perfect blend of visual storytelling and customer engagement.

Collumn
United Kingdom
3 months using the app
November 20, 2024

The app works great and Aya has been a great support! I love that I can get Loox working and looking as best fit for my brand and site.

Creed & Cloth
United States
10 months using the app
November 13, 2024

Great app, provides us with customer reviews including photo's! We needed some support for integrating it in our website, and got great & very fast support by Ken.

CreationColors
Netherlands
Over 1 year using the app