Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,796)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting conversions and customer engagement through its photo and video review capabilities, which enhance trust and credibility. It's praised for its easy setup, user-friendly interface, and customizable widgets that match various website aesthetics. The app supports multiple languages and integrates well with platforms like Klaviyo and Shopify, aiding in effective email marketing. Merchants also appreciate the reliable performance and responsive customer support that quickly addresses issues.

July 27, 2024

Very good and nice app! Fast support.
Nice job.

MLS My Little Sweetie
Croatia
About 1 year using the app
October 14, 2024

Easy to follow set up instructions and almost instant results. I definitely recommend it.

Author JB Heller
Australia
4 days using the app
October 25, 2024

“I am incredibly grateful to Jodel from the Loox support team. I was dealing with a major issue that caused me immense stress and affected my mental well-being, as my project came to a halt. Jodel’s exceptional patience, kindness, and dedication in addressing my problem truly made all the difference. He took the time to listen and understand every detail of my situation and guided me through every step with genuine care. Thanks to Jodel, my issue was resolved smoothly, and I can finally focus on my business again. Loox is fortunate to have someone as committed as Jodel on their team. Thank you from the bottom of my heart!”

Yaya Mall
United Kingdom
About 9 hours using the app
August 21, 2024

The customer support team is great and super fast! Aya fixed my problem in minutes! Highly recommend

LucyKitty Jewelry
United States
23 days using the app
August 24, 2024

The reviews are displaying well on the site and the team are very friendly at installing certain widgets. Jemuel was super nice and helpful :)

Mystic Whiskers
United Kingdom
8 days using the app
Edited October 8, 2024

Jemuel great customer service

Spaze Furniture US
United States
Over 2 years using the app
September 10, 2024

Service client hyper réactif qui vous aide à obtenir ce que vous souhaitez. Nickel !

Pop Art Blocks
France
Almost 4 years using the app
August 14, 2024

Easy to use, very good for conversion rate optimization. We'll see how it goes.

FastrLabs
Spain
About 2 months using the app
September 6, 2024

It is Ok.
It integrates well.
I need more from it.
Perhaps I will study.

Desperado Distributing LLC®
United States
7 months using the app
Loox replied September 7, 2024

Hey there,
Sara from the Loox team here :)

Thanks for your review!

I've reached out to you via email to help you make the most of your Loox subscription.

I look forward to continuing the conversation there!

August 21, 2024

La mejor app para colectar reseñas, el soporte es maravilloso, me atendieron con un problema que tenia al recuperar unas reseñas y me ayudaron enseguida

Riva Beauty Shop
Spain
About 1 year using the app