Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,646)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

April 15, 2024

Nice looking, lot of customizations

cleapo
United States
3 months using the app
January 20, 2024

Mara helped me out very quickly. I am 100% satisfied with her service.

Scentlov™
United States
3 months using the app
August 11, 2024

Awesome!

Optimum
United States
3 days using the app
April 17, 2024

I highly recommend this app for its easy use and amazing customer service.

Horoscope and Astrology Gifts
United Kingdom
About 1 month using the app
January 30, 2024

Thank you Liz for your help) She deserve bonus)))

My Queen
United States
Over 1 year using the app
April 22, 2024

Biggest mistake i ever made on shopify just to installed this App! once you subscribe there is no way out! even if it says uninstalling app from shopify store will be automatically unsubscribe ! thats not true ! billing keeps coming ! no answer from support or email! its discusting!

Pashstore
United States
15 days using the app
Loox replied April 24, 2024

Hey,
Lilach from the Loox team here :)

It might be that an app charge is already included in an invoice before the app is removed and, hence, still appears after it is uninstalled.

I see that we had a conversation with you regarding this charge.

In any case, our support team is available 24/7 and always happy to help! Please don't hesitate to contact us with any questions or requests you have and we'll gladly advise :)

May 2, 2024

Sara is just super helpful, and also professional to the core. love it!

QuietX
United States
21 days using the app
April 4, 2024

easy to use and fast reviews as one drag.

Shopie
Spain
3 months using the app
June 1, 2024

Helped my store out

Beauty Cleansers
United States
2 months using the app
March 13, 2024

Super easy to get reviews for your store

SPYTE Studios
United States
About 1 month using the app