Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,838)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.

July 2, 2024

very fast responding … retrieving reviews very fast and accurate

My ID Store
Egypt
22 days using the app
June 6, 2024

import review function doesn't work and support is inexistent, no reply after days waiting and multiple emails sent.

Vexalux
France
7 days using the app
Loox replied June 7, 2024

Hey,
Rotem from the Loox team here.

Thanks for sharing your experience.

I can see we have communicated about this issue through email.

If you need any further assistance, our support team is available 24/7 and always happy to help!

March 23, 2024

Great help from their customer service.

Precise Buy
United States
14 days using the app
July 15, 2024

best app

SEZAR Boutique
Israel
7 months using the app
July 22, 2024

falta traduzir para o portugues

tucuju.com
Brazil
2 months using the app
September 9, 2024

App muito bom.
Só poderia ser em português. Facilitaria a vida de quem não fala o inglês.
Recomendo

PRABELLAMULHER
Brazil
18 days using the app
Loox replied September 11, 2024

Hey there,
Sara from the Loox team here :)

Thank you so much for your kind review!

Loox supports translating all customer-facing texts to any of our 21 currently supported languages.

I've reached out to you via email to provide you with further assistance- I look forward to continuing the conversation there!

October 31, 2024

lo usare

Falcor Electronic
United States
8 days using the app
Loox replied November 2, 2024

Hey,
Rotem from the Loox team here :)

Thanks for sharing your feedback.

We would be happy to discuss how we can improve your experience with Loox. I've reached out to you through our support to continue the conversation with you privately.

March 6, 2024

nice one

shinyy
Germany
4 months using the app
April 29, 2024

Fast and easy to use

Retro Hero™
United States
5 months using the app
July 24, 2024

muito bom

PolarBreeze™
United States
About 1 month using the app