Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,648)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

Edited March 27, 2024

I thank to sara for helping me that fast.

appreciated !

Gizz
United States
10 months using the app
May 21, 2024

Great app and even better customer support

SURFERSCLUB
Türkiye
About 1 month using the app
June 27, 2024

I LOVE THIS APP SUPER TY SOOOO MUCH

CLK SHOP
Philippines
About 1 month using the app
March 18, 2024

super simple and effective greaaat app

ROMA
Switzerland
3 months using the app
June 6, 2024

easy to use and looks great

Easyvox™
Canada
2 months using the app
July 10, 2024

Great App love it very much

Woofs and Kitty's
Kuwait
11 days using the app
March 3, 2024

The app is really great: easy to install, easy to customize, fun to work with - and super fast loading in the frontend.

I would have loved to work with it, but decided against it for two reasons:

A) It is not possible to show the full name of the reviewer. I understand that Loox wants to give the reviewer "privacy" – but I find it not very trustful in shops when the name of the reviewer is shortened.

B) The pricing is insane! You basically need the 39$ plan if you want to customize it to your needs – while other apps cost only a half or third.

I really would love to work with Loox. If there may come a time when the pricing is more affordable for smaller shops like mine – let me know and I'm in.

Breuers Weltkarten
Germany
4 days using the app
Loox replied March 4, 2024

​Hey,
Sara from the Loox team here :)

​Thank you for your valuable feedback!

​I've reached out to you privately via email and look forward to continuing the conversation there.

July 26, 2024

good

Her Real
United States
3 months using the app
January 29, 2024

I want to thank Chester for great and quick help to solve my issue.

Elementessori
Israel
About 1 month using the app
January 24, 2024

good app. works well!

Gadget Plaza
Netherlands
10 months using the app