Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (21,481)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.
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everything works good and Jodel, from the Customer Support helped me fast and made everything work thank u
BE CAREFUL with this application. When you have a lot of orders, you pay accordingly. I received a $450 bill in 15 days.
Hey there, Arielle from the Loox team here.
We understand how stressful it can be to receive an unexpected charge.
Our pricing plans are fully transparent and are outlined in several places throughout the subscription process.
We've reached out to you privately via email and look forward to continuing this conversation there.
such a great app!
They are fast and correct. Really perfect!!!!
Great app; simple to set up and customers find it easy to use.
Im no longer using the app i unnistall multiple times and, even after that comes to me a bill with 13,99 from this app, what is going on??
Hey,
Rotem from the Loox team here.
Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.
I’ve reached out to you privately through our support email to refund you for this charge, and I would be happy to continue the conversation there!
Easy to set up so far so good
This was very easy to setup. thanks,
Simple, I like it
good app for reviews but terrible terrible support. Not people themselves, but it is very hard to find the chat window and then get to recent conversations which is very annoying.
Hey,
Shany from the Loox team here.
I'm truly sorry to hear your experience with Loox was not as you expected.
I’ve reached out to you privately through the email associated with your store :)
In any case, our Support team strives to provide help wherever we can. We are available 24/7 and always provide the best technical solutions whenever possible.