Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,717)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.

July 6, 2018

I use the basic version and have found it very effective and easy to use. The ability to offer customers a discount for a photo review has resulted in acquiring a good number of reviews. The widget layout has a good appearance.

Cannonball Coffee Company
United Kingdom
Almost 3 years using the app
June 17, 2018

Reviews are must have and Looks does an excellent job of making the reviews into a community experience on your site. They keep improving it too, which is awesome!

Nerdmug
United States
Almost 3 years using the app
September 14, 2020

Very expensive compared to other similar apps with similar features, just switched to Judge, same plan costed $60 at Loox but now it costs $15 on Judge. What really bothered me the most, is that it's not compatible with multi-languages websites because the app is embedded in an iframe and can't be translated with translation apps and the support did not offer much help.

Gadget Hero
Jordan
Almost 3 years using the app
Loox replied September 14, 2020

Hey,
Josh from the Loox team here :)

​While I cannot provide you with an ETA, we are working towards a solution for multi-lingual sites as we speak.

​Regarding the plan, Loox offers different features on different plans to match the growth of each merchant and their brands.

​In any case, our support team is always happy to help! Please don't hesitate to contact us with any questions or requests you might have and we'll gladly advise.

July 14, 2023

Fantastic support from Jemeul (I needed help with the new Loox badge review) - Fast, efficient and responsive.

Zeke Skincare
New Zealand
Almost 3 years using the app
January 21, 2022

I've been using Loox review for a month now and I love the integration it has with my website. Also, it is amazingly easy to navigate and to send review requests to my customers.

Mommie Kreations
United States
Almost 3 years using the app
February 6, 2024

Excellent app and even better assitance provided by Aya from Customer Support. Really fast and effective.

Rödler
Chile
Almost 3 years using the app
April 27, 2021

I used this app to help my business, it's very helpful for customer knows our products and expereince

Yiwa sex toys
China
Almost 3 years using the app
July 11, 2024

So easy to implement changes to the site. Very user friendly!

LaCareme Shave Lotion
United States
About 1 month using the app
June 14, 2021

I love this app! I especially love that it sends my customers automated emails with a discount code if they leave a photo review. Very user-friendly and their support team is always quick to respond to answer any questions and provide assistance.

Great Pretenders
Canada
Almost 3 years using the app
June 6, 2021

Very easy to use and very supportive team. I honestly looking forward to get the benefit from Loox to grow my website traffic.

Healthy Square
Australia
Almost 3 years using the app