Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,717)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.

November 8, 2022

Excellent customer support from Rain, solved my query in minutes with such ease - thank you so much.

Rainbows & Sprinkles
United Kingdom
Almost 3 years using the app
April 5, 2023

Very good for social proof and upselling! Customers trust the brand based on reviews and when the coupon code is issued it allows for additional discounts.

Seaux Femme
United States
Almost 3 years using the app
August 3, 2021

Love it! Suddenly my conversion rate increased! It's great for a skincare brand like mine as you can show visible results.

The Beauty Berry Company
United Kingdom
Almost 3 years using the app
July 12, 2024

very good

Minha loja
United States
About 1 month using the app
January 25, 2021

Love loox and their support team! Couldn't ask for a better app and support, would defo recommend!!!!!

Kawaiies
United Kingdom
Almost 3 years using the app
July 22, 2024

Me está cobrando después que la desinstalé hace 1 mes.

La Gaveta
Chile
17 days using the app
Loox replied July 23, 2024

Hey,
Arielle from the Loox team here :)

Sometimes, app charges are automatically triggered before an app is uninstalled. While Shopify stops all future charges for the app, it will not stop any pending charges that have already been created.

I've reached out to you privately via email to provide you with further assistance, and I look forward to continuing the conversation there.

In any case, our support team is available 24/7 and always happy to help.

July 25, 2024

Installation : très clair et intuitif.

Le Tapis de Laine
France
13 days using the app
January 30, 2020

Super happy with Loox - I love that my potential customers can see all of the happy customers' photos at a glance!

Daily Orders
Australia
Almost 3 years using the app
July 29, 2021

I needed to sync reviews from one product to another, I sent Loox a message, and within 10 minutes the problem was fixed.

Amy Lee Cosmetics
Australia
Almost 3 years using the app
March 8, 2022

Love this review app! Helps improve social validation for my products. Love that it helps incentivize users to include a photo via a small discount for doing so.

Cuffed by Nano LLC
United States
Almost 3 years using the app