Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,481)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

September 20, 2024

It's nice it's good for my products reviews I like this app

LHUMODA
United States
8 days using the app
July 28, 2024

It is a good start out tool for entrepreneurs

Healwyse
United States
About 2 months using the app
July 25, 2024

Very straightforward and easy to use. Love how you can review or reject reviews. Seemless transfer to Shopify.

My Store
United States
13 days using the app
September 22, 2024

This app is messing with my Google Shopping conversion tracking. I don't recommend the upsell feature because it interferes with the conversion on the thank you page, since not all customers are visiting the thank you page after the upsell page appears.

Attitude Fashion
United States
13 days using the app
Loox replied September 24, 2024

Hey,
Rotem from the Loox team here.

Thank you for taking the time to share your experience with Loox.

I have sent you a private message through our support. I'd be happy to assist you in setting up the Google Shopping integration and ensure that everything is in order on your Post-purchase Upsell feature settings.

July 2, 2024

Very easy to set up. Feature dense. I'm excited, we'll see how it goes!

Mush Love Supply
United States
2 months using the app
September 16, 2024

Many thanks to Jodel for his much appreciated help and responsiveness.
He was very helpful and solved my problem very quickly!

Beyvie
France
3 days using the app
June 27, 2024

The best app for reviews! beautiful design and effortless work to get top looking website

mowo
United States
2 months using the app
Edited July 29, 2024

Great app that is easy to configure and gives you many options. Easy for customers to leave a review.

SDIVADesigns
Canada
13 days using the app
June 28, 2024

Great app and and excellent support from Aya. They respond extremely fast.

Only drawback is that they don't do site reviews, which we'd like to show in Google search results.

GroGro
Norway
28 days using the app
July 22, 2024

Thank you very much for Laurence's help and quickly solved my question. Thank you

Ideal Gallery
Hong Kong SAR
5 months using the app