Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,397)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.
Refine
-
By rating
Great, Easy step by step instructions. Just a bit expensive for starting your business out.
Loox is an exceptional app for Shopify, perfect for showcasing customer reviews and product photos
Very simple to setup , Loved It !
Just installed it, hope this gives a fantastic experience to our customers and us.
Super easy to use and work out
very nice so far .. look forward to exploring its features
Super nice tool
We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked.
It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product.
This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’ve contacted you privately through our support and am here to ensure we get this sorted out together.
Extremely easy to set up! :)
Great support from Jodel and a great app which works nicely.
Ive ised loox on a couple of my stores and ive always been suer happy with the product and the support around it. I recently had a code issue with displaying star ratings on product cards and Sara from Loox support not only figured out the issue but implemented it as well. Excellent customer service!