Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,485)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

October 1, 2024

lovely app but pricey although you get what you pay for.

My Store
Botswana
5 days using the app
June 27, 2024

In my experience so far, the loox app doesn't cause as much page load delay as competitors like Yotpo. It's also slick and looks great.
They also have great support. Hats of Tal and Shany for fixing my issues and helping recover lost reviews. They really go above and beyond.

store.adam4adam.com
United States
7 months using the app
September 18, 2024

It's real genies while I am starting my business I found it helping

Home Art Family
Saudi Arabia
About 1 month using the app
May 31, 2024

Amazing support! Ken answered my email within a few minutes. I created a staff account for him and he fixed my (theme editing) problem right away! I would have been completely lost without him!

Thanks for that great customer experience, Ken!

boho at heart
Germany
7 months using the app
September 25, 2024

a great old school easy to use review app

Dyno Sky
United States
About 1 month using the app
August 29, 2024

Excellent service and customer treatment, they helped us with everything and very quickly. Thanks Rotem for the help

LustHair
Chile
2 days using the app
June 19, 2024

Best Review App on the shopify Store, although the translations are done manually which is kinda annoying, but either way its still the top choice for reviews.

Puppy Pulse
United States
5 months using the app
August 13, 2024

very user friendly and works great with my theme.
Rain was a big help!

Longevity Farms
United States
3 days using the app
June 21, 2024

Setting up LOOX was straightforward, and the pricing is fair. Although I only installed the app a few days ago, I have already formed a very positive impression. Our shop previously used another review tool, which was far less intuitive to set up.

Everything seems very promising, and I am confident that the app will continue to perform well over time. One small drawback is that text reviews can only be displayed individually as a carousel, rather than side by side. Without accompanying images, the various widgets can’t be utilized. This is particularly relevant for me as I imported our previous reviews, which are all text-based.

Overall, LOOX offers an excellent user experience and has the potential to significantly enhance the way we manage customer reviews. I look forward to seeing how it evolves and improves with future updates.

Hey Party
Germany
2 days using the app
Loox replied June 22, 2024

Hey there,
Sara from the Loox team here :)

Thank you so much for your review and thoughtful feedback!

I've reached out to you via email to provide further assistance, and am looking forward to continuing the conversation there.

September 27, 2024

Me encanta por que los cliente confían mas cuando hay opiniones de otros clientes

AngelStock
Chile
6 months using the app