Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,793)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy setup and seamless Shopify integration, praising its user-friendly interface that supports photo and video reviews. They value the automated review requests and customizable widgets for enhancing brand aesthetics and customer engagement. Many report increased conversions due to improved credibility and social proof. Responsive customer support and regular updates add to its value, positively impacting online presence and brand building.
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needs to improve ease of use
Hey,
Thank you for your feedback. We always look for ways to improve and would love to hear more about your experience.
We have reached out via email. Please feel free to reply whenever it’s convenient—we’re here to help!
Great customer service, Liz from Loox support helped me out with my problem and was very knowledgeable and professional!
Worth the money!
Très bonne application mais dommage que l'application ne prenne pas en charge plusieurs langues, notamment la langue française
Easy to use - would recommend
Loox is an exceptional app for Shopify, perfect for showcasing customer reviews and product photos
Works well & is user friendly
good
This is very good app. Highly recommend.
I’m incredibly disappointed with Loox. Despite being on a paid plan, my reviews are not showing up, and this issue has been ongoing for weeks. I reached out to their support multiple times, but the responses have been completely unhelpful and dismissive. As a business owner, I rely on timely and effective support, and Loox has failed miserably in delivering that. After weeks of frustration, I’ve decided to uninstall the app. For the price I’m paying, I expected far better service and functionality. Terrible experience overall. Do not recommend.
Hey Gemories, We always aim to provide excellent support, and I’m sorry to hear we missed the mark this time. I see that we responded to your inquiry but are still waiting for a staff account so that we can take a closer look at what you're experiencing. If you’re open to it, please reply to the email we sent—we’d love the chance to make things right.
Best,
Sara from the Loox team