Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,714)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.

March 27, 2021

SO FAR SO GOOD.... TRYING MY 29.99 14 DAY FREE TRIAL.. MUCH EASIER THAN ALIEXPRESS REVIEW IMPORTER.

Gadgets School
United States
Over 2 years using the app
May 28, 2021

This is very simple yet powerful app. I recommend all the beginner use this app especially selling fashion products

VomosAsia
Malaysia
Over 2 years using the app
August 8, 2022

Best review-app in the business! Have tried several before but this one is amazing, easy to use and great design

Effect180
Saudi Arabia
Over 2 years using the app
Edited April 17, 2019

Superbe apppli ! Elle marche très très bien et permet de créer un social proof pour démarrer sa boutique plus sereinement.

FRENCH KIXX
France
Over 2 years using the app
August 25, 2023

LOOX is hands down the best Reviews app out there. We started using LOOX about 3 years ago. The way the reviews display on your website has a lot to do with how effective they are. LOOX has great widgets but the biggest pro is that when a customer clicks on a review on your website, they'll get a really nice popout with the photo on one side and the words on the other side. These are HIGHLY readable and worth their weight in gold.

About a year ago, we moved to BigCommerce upon the encouragement of a marketing agency. (Don't do it. It's like going through the gates of hell.) While we were on BigCom, we had to settle for other review apps. We tried Fera, Judge.me, and Trustpilot. After we finally got back to Shopify and recovered from the BC trauma, the very first app I reinstalled was LOOX. While we were on BC, we only got 62 reviews in 11 months and most of them did not have photos. Our reviews are Back baby! They're coming in at 3 times the frequency and 50% of them have UGC photos on them. For us, the real customer photos are what truly sells our product.

Adding, their customer support is marvelous. Mara, Tamarry, and Jemuel all have gone above and beyond in helping get things perfect. No chat yet but the email is quick and efficient. You don't get lost in a sea of emails or ratings requests. Thank you LOOX!!

Pandere Shoes
United States
Over 2 years using the app
December 27, 2020

Loox is excellent. Install wizard setup everything. We have seen exponential growth in our reviews.

Bonfire Coffee
United States
Over 2 years using the app
Edited July 25, 2024

Response quickly, great support.

Thank you, Ken

Miramat Store UK
Australia
Over 2 years using the app
April 26, 2021

so far so good, but it is quite pricey in my opinion, especially when your order quantity getting larger.

Pyopp
Indonesia
Over 2 years using the app
September 5, 2022

We love this app. So easy to use! Layout is beautiful and we just absolutely love everything about it!

Bellabu Bear
United States
Over 2 years using the app
February 5, 2023

Channelle was lovely and resolved my issue FAST! Great customer service. Happy with my experience with Loox

Tinye Swimwear
United States
Over 2 years using the app