Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,403)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.
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Great customer service- easy to use app
I would like to express my gratitude to Aya for their invaluable assistance in transferring customer reviews from Yotpo to LOOX.
Their guidance throughout the process was greatly appreciated,
and we are thankful for their support.
Received excellent customer service from Jodel.
Issue was resolved promptly.
Thank you!
We asked the support to help us not send reviews for a specific product which is shipping protection. They told us they fix it and they did not. After a third round of revisions they told us it is all fixed. But then it turned out that only reviews we got from them were shipping protection reviews - which was completely opposite of what we asked.
It has been a few days since then and we are not getting any feedback or replies from them and our business keeps getting reviews only for the shipping protection product.
This is a bug which they failed to fix and failed to communicate with us promptly. We are highly disappointed.
Hey,
Tal from the Loox team here :)
I'm truly sorry to hear your experience with Loox was not as you expected. I would be more than happy to help you resolve any issues.
I’ve contacted you privately through our support and am here to ensure we get this sorted out together.
It has helped my business.
Had an issue and needed help on how to import reviews so i contacted Loox support team and Aya was so amazing as she taught me through it.
Took a minute to figure out, once that happened, piece of cake!
Super easy to set up and get started!!
Great app, I wish the google shopping review feed would be visible to see and manage.
Hey,
Sara from the Loox team here :)
I've reached out to you via email to offer a suggestion here, I look forward to your response!
I had a positive set up experience while setting the Loox app in my Shopify store. Would recommend to newbies like myself starting out.