Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,728)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.
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Loox is excellent in every way. So happy we made the switch. Customers engage really well with the automated email. Currently about 25% of customers are leaving reviews. The ability to add video is also so good.
A very happy customer here. It's also really useful to help mitigate any issues with unhappy customers by highlighting issues that you can act on to help the customer further.
I use a lot of apps for my site. This is BY FAR the best and most important app I have. IT IS A MUST!!!
I have NEVER had a developer offer so much immediate and incredible support any time I send a request via email. It is instantaneous!
I get so frustrated with some of my other app providers when getting support seems to be like pulling teeth!
Everyone at Loox is over the top amazing and helpful.
DON'T HESITATE TO GET THIS!
Rain was amazing and fast help me figure out some issues I’ve had! Thank you for the amazing service!
great product but even better customer support.
needed assistance importing some reviews and the support team resolved in within a few minutes.
Loox has completely transformed the way we showcase customer reviews on our store. As a feature-rich, visually appealing, and highly customizable review app, it has helped us build credibility and boost conversions effortlessly. From beautifully designed photo and video reviews to seamless integration with our Shopify store, Loox delivers on every front. The app is intuitive, user-friendly, and packed with automation features that make collecting and displaying reviews a breeze. However, what truly sets Loox apart is their phenomenal support team. I had the pleasure of working with Rotem, Sara, and Aya, and their level of service was nothing short of outstanding. They’ve helped us migrate reviews between sites and ensured the app seemless integrated with our customized theme. Each of them went above and beyond to ensure our issues were resolved quickly and effectively. Their support team truly makes you feel valued as a customer. If you're looking for a top-tier product review app with world-class customer service, Loox is the answer. Highly recommended!
Arielle helped me with solving a problem I had regarding one of the star widgets.
I can’t recommend the Loox app enough! The onboarding process was incredibly easy, and I was able to get everything set up without any hassle. The interface is user-friendly, and the features are exactly what I needed to showcase reviews on my store.
What really stood out to me, though, was the amazing customer service. A huge shoutout to Jemuel, who went above and beyond to assist me with a few customizations I needed. His responsiveness, patience, and attention to detail were truly exceptional. It’s rare to find support this good!
Seemless way to hear from your customers and gain reviews on products
Amazing service , customer support from Jodel, and many other who have helped me have always been super fast at responding and getting any issue i have resolved or at the very minimum pointing me in the precise direct as to where and how i can get my issue resolved, can't credit enough!!!!
Love this review app! Works great & looks so nice for customers