Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (23,181)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its cost-effectiveness and ability to enhance business credibility and conversions. It features easy integration, reliable performance, and regular updates. Key benefits include photo reviews, automated review requests, and customizable widgets. The support team is noted for their quick and efficient service, often tailoring solutions to specific needs. Merchants also value the referral rewards for photo and video reviews.

April 10, 2025

Brilliant work guys. Within 1 week, i got so many reviews which my previously used app was not able to get. Super excited to explore this app & how it will improve our business.

Roovi
India
6 days using the app
March 6, 2025

Sara was SO incredibly helpful. She jumped right in to help me when I was struggling and when nothing would work on my end, she immediately asked for control of my website so she could plug in the information for me. This was the least problematic experience I’ve ever had with customer service and will be keeping Loox specifically because this experience was so great!

Broke Girl Candle Co.
United States
16 days using the app
January 24, 2025

This app makes it easy to send out professional looking and personalized review requests to my clients. I have had a great success rate with the amount sent vs the amount returned compared to other ways I have tried to collect reviews. I am really happy with Loox and plan on continuing to use this for my website!

Coeur Creative Studio
United States
27 days using the app
March 24, 2025

Very good app and excellent support! Well done, team!
However I would really appreciate if one could skip the "add photo step" completely in the review form - when you are in the health business and only sell digital services it is kind of confusing for the customer. :)

Skoliose Hilfe Shop
Austria
6 days using the app
February 27, 2025

Loox is a great app! I had some initial difficulties when I saw that it was not possible to delete the test reviews I had made and I also couldn't find how to disable a snippet on a page that shouldn't display reviews, so I contacted support. Molly was the one who answered me and she was super quick and helpful, my problem was easily resolved. So far, the app works very well and we will be ...

Obrah
Brazil
7 days using the app
January 4, 2025

I'm surprised at how willing my customers are to submit reviews. I love to know that they are happy with my products and I think potential customers have confidence to buy from me when they see five star reviews. I'm very happy with the Loox app.

Collage Quilter
United States
Almost 2 years using the app
January 30, 2025

Loox has completely transformed the way we showcase customer reviews on our store. As a feature-rich, visually appealing, and highly customizable review app, it has helped us build credibility and boost conversions effortlessly. From beautifully designed photo and video reviews to seamless integration with our Shopify store, Loox delivers on every front. The app is intuitive, user-friendly, and ...

Oralucent
United States
29 days using the app
January 16, 2025

Loox is excellent in every way. So happy we made the switch. Customers engage really well with the automated email. Currently about 25% of customers are leaving reviews. The ability to add video is also so good.
A very happy customer here. It's also really useful to help mitigate any issues with unhappy customers by highlighting issues that you can act on to help the customer further.

Barefoot Junkie
United Kingdom
About 2 months using the app
March 27, 2025

Loox ist eine grossartige Bewertungs-App!
Wir können die Bewertungen flexibel an verschiedenen Stellen in unserem Onlineshop anzeigen. Als wir ein kleines Problem mit dem Code hatten, war der Support erstklassig: Nach unserer E-Mail-Anfrage erhielten wir sofort eine Rückmeldung und es kümmerte sich der Technische Supportmitarbeiter Dolev darum. Das Problem wurde in kürzester Zeit gelöst – ein ...

CAROLINA CORRODI
Switzerland
Over 3 years using the app
February 20, 2025

Very easy to use and we've noticed a big uptick in reviews generated with Loox versus our former review collection app.

Great Battles for Boys
United States
3 months using the app