Loox ‑ Product Reviews App
Reviews (19,405)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.
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Excellent, I love the way they look and customers find it easy to use!
It is too expensive. More apps do the same way cheaper than this one. I was paying 10usd and suddenly they change me to 30usd per month. They are counting all the orders, my store is COD but not all orders are paid, so they should not count.
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the details of the plan are present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
Shany and the rest of the team answered my emails quickly. They couldn't fix the problem as was something related with my theme but they were very helpful.
Really like the app. It's easy to set up. And also easy to add reviews from Aliexpress with photo's of the same product. I wanted some more adjustment so it matches more my webshop. I contact the team and they helped me the same day! Really friendly. Now everything looks good and works well. Thank you so much!
I would really recommend.
Easy to integrate into the Shopify experiences, really good baseline R&R function that enhances UGC across the product portfolio. Has a nice interface, simple response mechanism and controls.
This app helps take my business to the next level. The social proof it provides is amazing and my customers love it too. Very easy to navigate!
Fantastic support when required. Last time I asked for help in May 2024 I received a reply within minutes with the exact information needed - thanks Aya!
Loox App is great! Easy to set up and if you ever have a problem - e.g. a theme that is not yet Theme 2.0 capable, just send an email to support and within a few hours you will have a solution that a friendly support employee (in my case Jodel - a big thank you at this point!) will implement straight away!
Customer service was very prompt in helping our small woman-owned business! We appreciate Jodel's excellent support and knowledgeable feedback.
great support, Jodel sorted out a few things i wasnt comfortable doing code wise and made my wesbite looks even better. Really appreciated the quick response time