Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,485)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

July 24, 2024

Makes it very easy for reviews!

Mountain Fit Gear
United States
2 months using the app
October 8, 2024

very easy to use and great support

JK Creation Finds
United States
About 1 month using the app
August 28, 2024

Great app to add to your website for reviews.

Critical Velocity Nutrition
United States
5 days using the app
June 20, 2024

Very good app and amazing support, thank you Ken !

Magnetic by S - Expert faux-cils
France
Over 5 years using the app
August 28, 2024

fast and easy

My Store
United States
11 months using the app
August 21, 2024

Great product easy to use

Allstate Healthcare Pty Ltd
Australia
2 months using the app
June 13, 2024

It is too expensive. More apps do the same way cheaper than this one. I was paying 10usd and suddenly they change me to 30usd per month. They are counting all the orders, my store is COD but not all orders are paid, so they should not count.

Acalaskin
Mexico
About 2 years using the app
Loox replied June 15, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the details of the plan are present when accepting the plan.

I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.

July 11, 2024

So easy to implement changes to the site. Very user friendly!

LaCareme Shave Lotion
United States
About 1 month using the app
June 7, 2024

I just had to share how awesome my experience was with Rain from Modaura's customer support team! I reached out with a question, and Rain was super quick to respond and incredibly helpful. They really went above and beyond to make sure I got the assistance I needed, and their friendly attitude made the whole process a breeze. I'm seriously impressed with the level of service I received. If you ever need help, definitely hit up Rain at Modaura—they're the best!

MODAURA
Canada
3 months using the app
July 20, 2024

Great to get your store started and get credibility.

TitanFit
United States
About 2 months using the app