Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and range of features, including automated customer review collection, customizable widgets, and photo and video review capabilities. It integrates well with Shopify and other platforms, making review management and display easy. The app's responsive customer support and ability to boost conversion rates are highly valued. It also offers incentives like discounts to encourage customer reviews. Merchants find it affordable and effective in boosting sales and building customer trust.

April 17, 2020

Très joli rendu mais c'est vraiment dommage qu'il ne puisse y avoir qu'une seule photo. Il en faudrait au moins 2 pour pouvoir comparer avant /après. Vite à améliorer !

Foxytrendy
France
Over 1 year using the app
Edited November 3, 2021

good. has really helped us obtain social proof. I like that the templates can also easily be personalised. Improvements still needed for searching past customers/orders to manually resend the review request with the already edited template, rather than having to start from scratch.

eatmybabyco
Australia
Over 1 year using the app
September 9, 2021

muito pratico e rápido, para quem trabalha com Dropp é muito bom, melhor do mercado, serve para qualquer loja online, ele se conecta em vários tipos de plataformas.

Mais Você Stores
Brazil
About 1 year using the app
September 15, 2020

I love this app as it has helped my business gotten sales. It is very functional and neat. If they could charge according to the number of reviews, it would be very helpful for newer business owners where every little amount counts.

The Blessed Life
Singapore
About 1 year using the app
July 24, 2020

So far, seems to be very easy to use, and quick to correct errors. Appreciate their feedback. Looking for more success.

For YouLy
United States
About 1 year using the app
May 16, 2021

I used the app to help me send review emails to customers. It automatically sends email reviews to the store hustle free! I will I could share the reviews directly to Instagram page!

Lenofit
Australia
About 1 year using the app
Edited August 27, 2021

The best app I have so far! Just one thing would be having the loox logo on the paid version. Also, would really help if they would increase the number of reviews in the basic plan.

RunIt Decks
Philippines
About 1 year using the app
March 4, 2020

Great for reviews - just stating to use the app. Hope the basic plan will work as it appears it can get pricey

Shibui Shop
United States
About 1 year using the app
December 14, 2022

good app. Would like to see more options for the imported reviews. But other than that for the price it really helps to have reviews.

Giftsforevermore
United States
About 1 year using the app
June 11, 2020

We haven't been using the app for long but so it has been a good experience. It looks good and the support has been great! Thanks Loox team

Blue Brew Tea
Hong Kong SAR
About 1 year using the app