Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,402)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

December 4, 2024

Nice and easy to use!

Feliora
United Kingdom
23 days using the app
October 3, 2024

Ellison responded and solved my issue within 8 minutes! This person desees raise! Thank you!!!!!!!!

HovoBall
United States
7 days using the app
October 23, 2024

very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace

Sevinkutusu
United Kingdom
29 days using the app
Loox replied October 24, 2024

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear that your experience with Loox was not as you expected.

I see that you've contacted us and that our reply was not received.

No worries, I've personally reached out to you through the email assigned to your store and am happy to resolve this as soon as possible.

October 20, 2024

Great for conversions and social proof

CaddyPro
United States
3 months using the app
November 25, 2024

awesome look and easy import

Hanging On By A Staple
Canada
9 days using the app
September 4, 2024

it is really easy to use and it is very fast makes my job easy

TRENDY LIFESTYLES
South Africa
About 1 month using the app
August 21, 2024

Jemuel was a great help, he solved my problem in minutes. I do not recommend Elison however, because we chatted back and forth 20 times and my problem was not solved but she seemed nice.

Defence Nest
Canada
28 days using the app
October 25, 2024

cool

Infi'Light
France
4 months using the app
September 25, 2024

Great app and customer service and very helpful!

Katel Home
United States
3 months using the app
September 16, 2024

Loox Good (original right?) - But yes, the app is good. Now let me go.

Minimasu
United States
14 days using the app