Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,402)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

September 26, 2024

best one all time for evryone

Israa
Belgium
About 1 month using the app
October 9, 2024

Easy to set up so far so good

BU Salon
United States
15 days using the app
October 16, 2024

Great app. Well done.

Tilton Street
United States
20 days using the app
December 10, 2024

la app es muy buena por que uno puede utilizar reseñas para sus productos lo que genera mas confianza al cliente a la hora de comprar y a nosotros los vendedores nos genera mejores ingresos

VelozShop
Dominican Republic
16 days using the app
September 16, 2024

Loox Good (original right?) - But yes, the app is good. Now let me go.

Minimasu
United States
14 days using the app
September 9, 2024

just giving 4 stars because it doesn't have access to amazon reviews. It took me 5 days to put reviews

LUMEI™
United States
3 months using the app
Loox replied September 11, 2024

Hey there,
Sara from the Loox team here :)

Thanks so much for taking the time to leave a review!

Loox supports importing reviews from any previous source using our dedicated review import template.

I've reached out to you via email to see how I can be of further assistance, and I look forward to continuing the conversation there!

August 18, 2024

Splendit support from Ellison and Liz, super fast, thank you!!

Coffee Me
Mexico
Over 3 years using the app
September 4, 2024

Chester was very great at helping install a section i wanted, he quickly replied with the instructions but after i couldn't quite get it working he logged in for me and done it right away. Very happy with the service and the app, thanks Chester

Scentwave™
United Kingdom
1 day using the app
August 29, 2024

Super support, very quickly and profesional!!!
In any time they will resolve any your problems,
Thanks a lot!!!

BETSY-ART GALLERY
United Kingdom
About 1 month using the app
August 13, 2024

If you export the reviews Loox gives you highly compressed images so you can't use other apps, even though they could just give the high resolution URL. This is a dodgy tactic. I am switching all stores to judge.me who can mimic the style for a fraction of the cost ($15pm) with more features. I would avoid !

Word Memories
Australia
Over 1 year using the app
Loox replied August 15, 2024

Hey,
Shany from the Loox team here.

I'm genuinely sorry to hear your experience with Loox was not as you expected. Your reviews export file from Loox includes links to your photo reviews in the best quality determined by our system. I would be more than happy to help you resolve any issues.

I’ve reached out to you privately through our support and am here to make sure we get this sorted out together.