Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (21,570)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and conversions through its photo and video review capabilities. They value its user-friendly interface, easy setup, and customizable review widgets that seamlessly integrate with their websites. The automated review request feature is particularly noted for its efficiency in collecting feedback, reducing manual effort, and enhancing brand credibility. The app is compatible with various Shopify themes and supports multiple languages, making it ideal for international businesses. Integration with email marketing platforms like Klaviyo further enhances comprehensive marketing efforts. Customer support is frequently praised for being responsive and effective, with the support team providing quick and personalized assistance that often exceeds merchant expectations. This robust performance and valuable features make it a favored choice among Shopify merchants looking to leverage customer reviews to increase sales and enhance brand presence.

June 7, 2024

I just had to share how awesome my experience was with Rain from Modaura's customer support team! I reached out with a question, and Rain was super quick to respond and incredibly helpful. They really went above and beyond to make sure I got the assistance I needed, and their friendly attitude made the whole process a breeze. I'm seriously impressed with the level of service I received. If you ever need help, definitely hit up Rain at Modaura—they're the best!

MODAURA
Canada
3 months using the app
August 5, 2024

EASY TO USE HELPFUL AT STORE

GREAT MILANO
Portugal
3 months using the app
July 12, 2024

if there is a problem, they contact you and help you and I really like the app.

Moka
Türkiye
About 1 month using the app
June 28, 2024

Love the look and presentation of the reviews. But the migration from Stamped COULD NOT have been longer or more painful.

gfJules
United States
About 1 month using the app
July 23, 2024

User-friendly interface

JAYD STORE
United States
9 months using the app
August 25, 2024

very easy to use, I recommend it

FéliNature
France
About 1 month using the app
June 13, 2024

It is too expensive. More apps do the same way cheaper than this one. I was paying 10usd and suddenly they change me to 30usd per month. They are counting all the orders, my store is COD but not all orders are paid, so they should not count.

Acalaskin
Mexico
About 2 years using the app
Loox replied June 15, 2024

Hey,
Arielle from the Loox team here.

I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.

All of the details of the plan are present when accepting the plan.

I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.

September 1, 2024

Great app, definitely recommend it!

My Store
Spain
16 days using the app
July 27, 2024

Super easy to setup and use! thank you!

All The Fluff
United States
19 days using the app
October 7, 2024

Insane job from ARIELLE, she really helped me, and fast! I liked it so much tahnk you

ORBELYA
France
About 23 hours using the app