Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,553)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, particularly valuing the inclusion of photo and video reviews that boost customer trust. Automated email review requests save time and streamline feedback collection. Customizable widgets integrate well with site designs, improving aesthetics and functionality, leading to increased conversions and engagement. The responsive support team is praised for their efficiency, and regular updates enhance the app's value.

October 12, 2024

Amazing support. Chester was able to help me out very quickly and resolve my issues. Thanks again!

BigAssWaterBottles.Com
United States
About 22 hours using the app
September 27, 2024

Super easy to set up and get started!!

369 Crystals
United States
18 days using the app
December 3, 2024

very great thank you

AuraMist™
United States
11 days using the app
September 12, 2024

Great app, it really helps make your reviews stand out. Also great support, thanks Liz for a quick and easy solution to importing past reviews from a previous website.

Capricorn Mohair Socks
United Kingdom
4 days using the app
November 15, 2024

love it

Forestry Pro Supply
United States
4 months using the app
October 8, 2024

very easy to use and great support

JK Creation Finds
United States
4 months using the app
November 21, 2024

best app hands down

District Fire Co
United States
7 days using the app
September 13, 2024

I'm very happy with this app

Decor By Amanda
United States
Over 2 years using the app
September 12, 2024

Quick response, great service. Very helpful

NutraBump Nutrition
United States
Almost 2 years using the app
October 23, 2024

very bad. no response. I have been asking for help for days. they charge me if I do not use the application. I have written for 4 days and they do not help. disgrace

Sevinkutusu
United Kingdom
29 days using the app
Loox replied October 24, 2024

Hey,
Arielle from the Loox team here.

I'm truly sorry to hear that your experience with Loox was not as you expected.

I see that you've contacted us and that our reply was not received.

No worries, I've personally reached out to you through the email assigned to your store and am happy to resolve this as soon as possible.