Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,412)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

October 23, 2024

The support is great: prompt reply and very helpful!

the kindness klub
Austria
About 1 month using the app
August 7, 2024

Great review app, We've only used it for our reviews so far and it looks and works amazing but there are so many more features such as email marketing etc. They offer a free trial so give it a try!

Alicent
Sweden
13 days using the app
August 29, 2024

So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.

Al Shams Abayas
United States
9 days using the app
November 18, 2024

Easy to setup

Akhi Co.
United States
19 days using the app
December 19, 2024

good

Aroma by Amz
United States
7 months using the app
August 21, 2024

Easy to use and set up, you had it all there and allowed me to set up in literally couple of minutes

Sean's Handmade Heritage Pens
Australia
13 days using the app
August 27, 2024

first time seeing great products

erik's
Malta
About 2 months using the app
July 25, 2024

Loox has increased the number of customers leaving reviews, period. It was easy to install and implement, and the emails sent post-purchase to solicit reviews work. When I needed assistance with a unique request, the team helped quickly, efficiently, and with a great, friendly attitude. Hats off to Liz, Jemuel, and Aya for their outstanding work!

JuNula
United States
10 months using the app
September 12, 2024

So far this review app has lived up to the hype

JARE CANDLES
United States
About 1 month using the app
September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.