Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,752)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

February 1, 2021

Theis support is amazing; prompt, helpful, professional & friendly. If I could I would rate them 10 stars!

MUTH
Italy
Almost 4 years using the app
June 29, 2020

We love this app, we've received so many more reviews since using it and we love that we can showcase customer photos on our site.

Lark Adventurewear
United States
Almost 4 years using the app
June 2, 2023

We've always had a great experience with Loox. We've been using it for years. I'm finally writing a review now because of a recent issue with switching to Shopify 2.0. My question was answered within 10 minutes and had step-by-step screenshots of how to fix it -- thanks Aya for helping me out so quickly!

Great app, great customer service.

Retrospekt
United States
Almost 4 years using the app
August 14, 2021

awesome app - nice and easy to use and very simple to import reviews from ali - would be awesome if they had option of not having to approve manually all reviews

whatagift.com.au
Australia
Almost 4 years using the app
Edited January 9, 2022

It's a great way to reconnect with the customers - I love the customization option and the ability to reply directly to the customer. It really builds confidence for the buyer when making a purchase on our store.

Flutter Flyers
United States
Almost 4 years using the app
December 17, 2020

It helps me showcase my happy customers and show the rest of the world how special my product is to everybody.

UmamiPapi
Australia
Almost 4 years using the app
March 14, 2022

Ottima esperienza, più clienti,più fatturato, mai un errore, veramente top, lo consiglio a tutti, 5 stelle

WauHairCare
Italy
Almost 4 years using the app
April 1, 2024

10

viking gods
Israel
About 2 months using the app
March 5, 2017

Great App! Easy to use and looks good. The only feature you need to add is the ability to reply to reviews publicly.

I would also use an integration with the major loyalty rewards platforms to reward reviewers with points instead of coupons.

Enticingcandles
Australia
Almost 4 years using the app
September 20, 2020

easy to set up and use. Highly recommend installing this app! I was concerned with installation at first however set up was a breeze. My previous reviews also transferred over within seconds.

An Elegant Expression, LLC
United States
Almost 4 years using the app