Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,755)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

Edited February 21, 2019

The best app for the reviews. I love it, really ! I recommend this app, it's really cheap. Good job !

Lucky Corp
France
Almost 4 years using the app
April 7, 2021

Great app! Fast and helpful support team. It's still early days, hopefully it increases conversions.

Cooper & Boo
Australia
Almost 4 years using the app
February 24, 2021

Thank you, your reply was so helpful. Very prompt answer (within few hours). The team took the time to screenshot and send me where an I find the reviews I was looking for.

sacfilled
France
Almost 4 years using the app
April 13, 2022

Great app, have been using it on several of my sites for years and never had an issue. Always helps imply trust in my products for customers to see other customers photo reviews.

Unique Prints
United Kingdom
Almost 4 years using the app
May 29, 2024

ecxelent

Vintage Grove Gaming
Canada
About 1 month using the app
June 24, 2020

This app is incredible. it really makes things interactive between us and our customers. real reviews by real people.

YoSola Boutique
United States
Almost 4 years using the app
Edited March 25, 2021

UPDATE: 2021-03-25
Wow they actually did, they implemented the change i requested. Good job on the devs and the product management team for making it happen. I am very pleased. I will leave the feature complaint that was originally a 1 star below: ==================================================
1 Star
Does not provide option to delete review or update reviews. Will change rating when implemented. This should be a priority feature

Chubby Plushies
Canada
Almost 4 years using the app
Edited September 10, 2018

Very nicely designed and awesome customer service. Worth every penny!

Photo reviews are big sales booster and this app makes it easy. You can import photo reviews from your other platforms without a hassle!

Bark Rangers
United States
Almost 4 years using the app
April 17, 2019

The best review app by far. Thanks :) cannot recommend enough!
Very sleek design, professional looking and makes my site so much better

LiLiPearl
United Kingdom
Almost 4 years using the app
November 14, 2023

As a seller,I must say it's wonderful for some functions can really help me better decorate my shop and get more attention and trust by these creating reviews and photos.
I also want to say thanks to the Customer Support Engineer-Rotem and Customer Service-Laurence. Very professional and kind to help me patiently solve the problem.
Wish you all get better :)

GOMYHOME - Tiene los muebles que deseas, date el hogar que te mereces.
Mexico
Almost 4 years using the app