Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (6,929)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for building social proof and boosting e-commerce conversions through features like photo reviews, pop-ups, and automated review requests. They praise its seamless integration, user-friendly interface, and customizable widgets that enhance site credibility and customer engagement. The support team is noted for being responsive and helpful, providing customization and technical support, contributing to the app's reliability and visual appeal.

May 23, 2025

I was having trouble importing the reviews using a custom file, but Ken S replied to my email right away with very helpful advice. I followed his steps and was able to successfully import the reviews—problem solved! Honestly, I didn’t expect the issue to be resolved so smoothly. Thanks again!

My Store
China
20 days using the app
July 5, 2025

Perfect Boosted My sales ... 5 stars plus, also customer service is very quick if get in any trouble they help above and beyond

Grabli World
United Kingdom
16 days using the app
July 21, 2025

Thank you for all the support—always quick and helpful!
This time, we were assisted by Izza and Dolev, who were both incredibly helpful and amazing throughout. Truly appreciate the excellent service!

KLIMCHI CZ
Czechia
Almost 4 years using the app
June 19, 2025

I have severe allergies and i tried the sensitive serum
and it was amazing the next day i was amazing the redness was down and by the 3rd day was gone.
thank you !

Simply Bella
United States
About 1 month using the app
July 18, 2025

Domerly was very quick in responding to my issue with being unable to add the referrals app embed to a page, putting forward a solution that took me a matter of seconds to implement. Great service!

DunlopUK
United Kingdom
Almost 4 years using the app
July 19, 2025

The app was so easy to set up and customize. I really loved the fact it would go back and send review requests to all of my past orders...great experience!

Bitty Barks
United States
2 days using the app
Edited May 19, 2025

I am amazed. Such an excellent, easy to use app. Support is superb. Imported older reviews from Shopify with one click. Customers love the app. They love to leave the reviews, this is so easy and fun for them. I love you, guys!

Alternativa Webshop
Croatia
About 2 months using the app
July 12, 2025

Dear Loox Team,
Dear Rotem S, Dear Tal R,

Thank you so much for your quick and helpful support!
Your response was fast, clear, and solved our issue right away. We truly appreciate the friendly communication and how easy it was to work with you.

It's great to see that Loox not only delivers an excellent product but also backs it up with outstanding customer service.
We’re looking forward to continuing our collaboration!

ORTHOFABRIK
Hong Kong SAR
4 months using the app
April 30, 2025

Was looking at another program and then saw a review and Loox app wins hands down for ease of installation, and it works quickly without knowledge of "programming" needed. Love how visual it is and can add pictures and vidoes too, which I will be encouraging my customers to do, and I'm excited to see work.

Chatty Cricket Magnets
United States
6 days using the app
June 18, 2025

Switched over from Judge.me - mainly for the superior design, and I'm really liking it so far!
Convenient, visually uncluttered, and great customer support. Ran into an issue importing older reviews, which was promptly resolved (thanks, Ed!)

The Parallax Company
United States
5 days using the app