Loox ‑ Visual Product Reviews

Loox ‑ Visual Product Reviews

Reviews (6,928)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for building social proof and boosting e-commerce conversions through features like photo reviews, pop-ups, and automated review requests. They praise its seamless integration, user-friendly interface, and customizable widgets that enhance site credibility and customer engagement. The support team is noted for being responsive and helpful, providing customization and technical support, contributing to the app's reliability and visual appeal.

July 5, 2025

Perfect Boosted My sales ... 5 stars plus, also customer service is very quick if get in any trouble they help above and beyond

Grabli World
United Kingdom
16 days using the app
June 19, 2025

I have severe allergies and i tried the sensitive serum
and it was amazing the next day i was amazing the redness was down and by the 3rd day was gone.
thank you !

Simply Bella
United States
About 1 month using the app
July 18, 2025

Domerly was very quick in responding to my issue with being unable to add the referrals app embed to a page, putting forward a solution that took me a matter of seconds to implement. Great service!

DunlopUK
United Kingdom
Almost 4 years using the app
July 19, 2025

The app was so easy to set up and customize. I really loved the fact it would go back and send review requests to all of my past orders...great experience!

Bitty Barks
United States
2 days using the app
Edited May 19, 2025

I am amazed. Such an excellent, easy to use app. Support is superb. Imported older reviews from Shopify with one click. Customers love the app. They love to leave the reviews, this is so easy and fun for them. I love you, guys!

Alternativa Webshop
Croatia
About 2 months using the app
April 30, 2025

Was looking at another program and then saw a review and Loox app wins hands down for ease of installation, and it works quickly without knowledge of "programming" needed. Love how visual it is and can add pictures and vidoes too, which I will be encouraging my customers to do, and I'm excited to see work.

Chatty Cricket Magnets
United States
6 days using the app
July 12, 2025

Dear Loox Team,
Dear Rotem S, Dear Tal R,

Thank you so much for your quick and helpful support!
Your response was fast, clear, and solved our issue right away. We truly appreciate the friendly communication and how easy it was to work with you.

It's great to see that Loox not only delivers an excellent product but also backs it up with outstanding customer service.
We’re looking forward to continuing our collaboration!

ORTHOFABRIK
Hong Kong SAR
4 months using the app
June 18, 2025

Switched over from Judge.me - mainly for the superior design, and I'm really liking it so far!
Convenient, visually uncluttered, and great customer support. Ran into an issue importing older reviews, which was promptly resolved (thanks, Ed!)

The Parallax Company
United States
5 days using the app
June 16, 2025

Emailed for help with displaying store reviews. Received a thorough reply very quickly and got what I needed. Thank you!!

boulderbarks
United States
About 3 years using the app
March 26, 2025

seems fine, the only thing on my wish list is - I wish when viewing a review there was a way to clink on a link that would connect directly to the order that lead to the review. As it is one must scoop up the email and do a copy and paste style search. Other than that it works fine

Teeccino
United States
Over 3 years using the app
Loox replied March 28, 2025

Hey, thanks so much for your feedback.

User experience is extremely important to us, so I’ve reached out to you via email to hear more. Please feel free to reply whenever it’s convenient- we look forward to hearing your thoughts on this!

Best,
Arielle from the Loox team :)