Loox ‑ Visual Product Reviews
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (6,929)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for building social proof and boosting e-commerce conversions through features like photo reviews, pop-ups, and automated review requests. They praise its seamless integration, user-friendly interface, and customizable widgets that enhance site credibility and customer engagement. The support team is noted for being responsive and helpful, providing customization and technical support, contributing to the app's reliability and visual appeal.
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We had serious issue with the theme code that was interfering with LOOX and Molly K fixed it in no time. Loox support is very, very high quality!
I was really excited about Loox at first - it seemed like the perfect fit.
The design is clean and it looks great on-site, but once it’s set up, the functionality just isn’t where I expected it to be. It’s not intuitive to manage ongoing review requests, and I couldn't easily see who had received emails or who was still in the queue. For the price, I expected more visibility and control. It’s a good-looking tool, but lacks too many basics to justify the cost long-term.
Hi,
Thanks for taking the time to leave a review. I'd be happy to clarify this.
Review request emails can be managed from the Orders page of your Loox admin.
We always aim to make Loox as easy and intuitive as possible, and your input is truly helpful as we continue to improve.
I’ve sent you an email with more information on this and to hear more about your thoughts on what would help Loox improve the experience for you. I'll be happy to hear more of your thoughts there.
Perfect Boosted My sales ... 5 stars plus, also customer service is very quick if get in any trouble they help above and beyond
Thank you for all the support—always quick and helpful!
This time, we were assisted by Izza and Dolev, who were both incredibly helpful and amazing throughout. Truly appreciate the excellent service!
I was having trouble importing the reviews using a custom file, but Ken S replied to my email right away with very helpful advice. I followed his steps and was able to successfully import the reviews—problem solved! Honestly, I didn’t expect the issue to be resolved so smoothly. Thanks again!
I have severe allergies and i tried the sensitive serum
and it was amazing the next day i was amazing the redness was down and by the 3rd day was gone.
thank you !
Domerly was very quick in responding to my issue with being unable to add the referrals app embed to a page, putting forward a solution that took me a matter of seconds to implement. Great service!
The app was so easy to set up and customize. I really loved the fact it would go back and send review requests to all of my past orders...great experience!
Dear Loox Team,
Dear Rotem S, Dear Tal R,
Thank you so much for your quick and helpful support!
Your response was fast, clear, and solved our issue right away. We truly appreciate the friendly communication and how easy it was to work with you.
It's great to see that Loox not only delivers an excellent product but also backs it up with outstanding customer service.
We’re looking forward to continuing our collaboration!
Switched over from Judge.me - mainly for the superior design, and I'm really liking it so far!
Convenient, visually uncluttered, and great customer support. Ran into an issue importing older reviews, which was promptly resolved (thanks, Ed!)