Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (7,388)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce conversions through customer reviews, noting its user-friendly interface and customization options like photo reviews and carousels. It integrates seamlessly with Shopify, enhancing website credibility and engagement. Features like automated review requests save time and add authenticity. Merchants also praise the responsive and helpful customer support, the app's visual appeal, and its effectiveness in improving review collection.

April 1, 2025

Best Review app I have used. I have tried several before and this is the one perfect for my store. Very flexible and easy to use and the reviews can be set in shop sales channels, also social medias. Very useful.

KATHERINE CANDLE
United States
15 days using the app
June 19, 2025

I have severe allergies and i tried the sensitive serum
and it was amazing the next day i was amazing the redness was down and by the 3rd day was gone.
thank you !

Simply Bella
United States
About 1 month using the app
March 31, 2025

Thanks to Loox, our website looks very professional with the star ratings and automated emails for reviews. The referral feature is also helpful to channel new customers to our website. The support is top-notch as well. Ken was super helpful in resolving our issues.

Vigor Meals
Canada
28 days using the app
Edited May 28, 2025

Loox Reviews went beyond my highest expectations! From the very start, their team, especially Molly K , took all the onboarding work off our plate and handled it seamlessly. They made the entire setup effortless, ensuring we were fully enabled and set up for success. The level of support and dedication they provide is unmatched. If you're looking for a review platform that truly goes the extra mile, Loox is the way to go. Highly recommend!

Twice As Good Hair
United States
4 months using the app
April 10, 2025

Brilliant work guys. Within 1 week, i got so many reviews which my previously used app was not able to get. Super excited to explore this app & how it will improve our business.

Roovi
India
6 days using the app
April 1, 2025

Having moved over from Judge.Me because of frustrations with performance and customer service, the difference was immediately apparent with Loox. Set-up is easy, the widgets look great, but most of all I received excellent customer support in setting up my account - particular praise should go to Tal, who replied promptly to each query and was highly knowledgeable and extremely helpful - he deserves recognition for going above and beyond to help me.

Happy Runner
United Kingdom
13 days using the app
June 18, 2025

Switched over from Judge.me - mainly for the superior design, and I'm really liking it so far!
Convenient, visually uncluttered, and great customer support. Ran into an issue importing older reviews, which was promptly resolved (thanks, Ed!)

The Parallax Company
United States
5 days using the app
June 16, 2025

Emailed for help with displaying store reviews. Received a thorough reply very quickly and got what I needed. Thank you!!

boulderbarks
United States
About 3 years using the app
May 5, 2025

So far I give it a 4 only do to the initial response time from customer service. I requested assistance and got a response right away, but my case was escalated and I didn’t hear back for days. I needed to make a decision and move forward. However, once I was out into contact with Sara F. And Rotem, they were very helpful and timely in their responses. 5 stars for the reviews already coming in and their assistance, but I do think there is room for improvements based on ability to customize without having to go through support. - so that is why 4 stars.

FaithWise + Co
United States
6 days using the app
June 1, 2025

Arielle done an amazing job and was a very helpful person. I had a couple problems with reviews not showing but Arielle was incredible and helped me resolve this issue promptly.

Xylenta
United Kingdom
About 2 years using the app