Reviews (19,405)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.

May 19, 2024

I've been using Loox for about 5 months now and have had nothing but positive experiences. I haven't needed support, as everything is simple and easy to manage.

FLOrigins
United States
5 months using the app
April 2, 2024

Liz was great. Very quick to solve a little issue that i had (within the hour). It's always great support from Loox :)

Strawberry Valley Prints
United Kingdom
Almost 5 years using the app
May 26, 2024

Great app. Been using for a long time.

Electric Fireplaces Depot
United States
Over 5 years using the app
June 1, 2024

Beautiful apps & easy to use. First time user and definitely love at first sight. Been looking around for a good apps and this one far the best. Fully recommended for your business.

BeeBee Corner
Netherlands
29 days using the app
May 5, 2024

Thanks to Loox, collecting and displaying customer reviews on our Shopify store has never been easier, leading to increased trust and sales

Dream Home Decor
Canada
8 months using the app
May 7, 2024

I can't figure out how to stop so many pop ups though.

Nita's Fluid Woodworks
United States
About 1 year using the app
May 8, 2024

Assertive and very quick response! Solution answered and resolved in less than 20 minutes. Special thanks to Jodel

JustForYou
Brazil
About 4 years using the app
May 30, 2024

I’m a new member to the software but it’s really awesome. Ellison helped me with my questions and it made my experience even better! Awesome app and customer support! Thanks guys

Balanced Barks
United States
2 months using the app
May 1, 2024

Amazing Support, wonderful Features. Jodel was perfect and assisted me so quickly. 4 years of using the APP and I couldn't be happier.

OunizZ
Canada
Over 3 years using the app
June 7, 2024

nice and easy tool! works fine :)

ShineLow Automotive
Germany
Almost 2 years using the app