Loox ‑ Product Reviews App
Reviews (19,239)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its effective collection and display of customer reviews, boosting trust and conversions. Key features include photo reviews, seamless integration, customization options, automation, and multilingual support. Many praise its exceptional customer support and affordability, making it suitable for small businesses. The support for video reviews, user-generated content, and insightful analytics are also valued. Merchants report increased conversion rates post-integration.
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Liz was very helpful in grouping our reviews
We had some code that needed to be fixed, Lilach from Loox was super fast to understand and solve the issue in both of our stores - 10/10
I would like to thank Jodel for the great assistance I received.
Liz was great. Very quick to solve a little issue that i had (within the hour). It's always great support from Loox :)
Sara was great!
Worst app ever, when you choise a low star raiting in their app, they send you to a feedback page, but when you choose a higher star they send you here. Dont use this app they will over charge you!
Hey,
Arielle from the Loox team here.
I completely understand how stressful it is to get an unexpected charge. I would be happy to help you with this.
All of the details of the plan are present when accepting the plan.
I’ve personally reached out to you, and I'm happy to continue the conversation with you privately.
In any case, our support team is available 24/7 and always happy to help!
为什么不能取消订阅了？一直扣费 都没有取消的入口
Hey,
Shany from the Loox team here.
I see that you removed the app. It might be that an app charge is already included in an invoice before the app is removed and, hence, still appears after it is uninstalled.
I’ve reached out to you privately through our support and am here to make sure we get this sorted out together :)
Loox customer support is class. Jemuel sorted us out extremely quickly.
Loox comes with a lot of features, however the implementation has a lot to be desired. Having to go back and forth to review customization changes is annoying. The customization leaves a lot to be desired. If you need a simple review app with a d variety of different features then this works. Besides that honestly, a pain to setup.
great app.