Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,745)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting its user-friendly interface. They value the photo and video review features for boosting customer trust and conversions. The app's automated review requests and customizable widgets are also noted for their efficiency and aesthetic flexibility. Responsive customer support and regular updates enhance its usefulness, making it a cost-effective choice for enhancing e-commerce operations.

October 18, 2024

É um App que tem muitas funcionalidades, desde avalição de produtos na loja online até integração com outros Apps. Por isso, preferimos aderir ao Loox Pro para dar-nos todas as funcionalidades. Experimenta, e verás o sua loja em outros níveis.

Shopin TopPicks
Portugal
2 months using the app
November 15, 2024

it is very nice

GANBATTTE
Spain
About 1 month using the app
December 4, 2024

very bad survices

French Factor
India
8 months using the app
Loox replied December 5, 2024

Hey French Factor, I’m sorry to hear about your experience with our support team. It looks like you may not be receiving the responses we've sent to your inquiries. I’ve reached out to you via email, and I look forward to sorting this out together!
Best,
Sara from the Loox team

November 15, 2024

love it

Forestry Pro Supply
United States
4 months using the app
October 3, 2024

Do not install this app - there is no free tier so you have to subscribe - and when you do there is no where to unsubscribe - scam app - keeps billing even when you uninstall it - shopify support said to just find the app and go to their site to remove the billing ... funny when Loox does not provide any form of a customer billing portal ...

Tech Horizon Labs
Australia
About 2 months using the app
Loox replied October 5, 2024

Hey there,
Sara from the Loox team here :)

Loox can be uninstalled at any time just like any other app by removing Loox from your Shopify apps menu.

As soon as Loox is uninstalled, Shopify stops triggering new app charges. Sometimes, a pending app charge that was triggered before you uninstalled Loox may still appear on your invoice.

I've reached out to you via email regarding your refund, and look forward to providing you with additional assistance there!

October 22, 2024

Great app, very happy!

THE WOODEN POSTCARD COMPANY
United Kingdom
5 months using the app
December 29, 2024

Simply awesome. Easy setup. Will greatly improve my website. Love It!

FixBuddy
United States
25 minutes using the app
October 7, 2024

Very easy to install and set up, started collecting reviews right away.

ScribbleWall
United Kingdom
6 days using the app
January 23, 2025

easy to use for sure

My Store
United States
2 days using the app
November 5, 2024

amazing app !

Lifestyle Home Collection
United Kingdom
12 months using the app