Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,771)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

June 24, 2020

This is a great app I have always used it with both stores and will continue to use it. Right now I only need the free plan but my last store I paid and it was worth it.

Muskoka Pooch
Canada
Almost 3 years using the app
August 20, 2018

This app works seamlessly and is a must for anyone who wants to build their street cred on Shopify. Customer support is first class, they go the extra mile and beyond to help you. Highly recommended!

Paintings For Less
Hong Kong SAR
Almost 3 years using the app
April 23, 2023

Great, easy to use. Highly recommend to everyone. The price should be cheaper but works well so its worth it.

Hanif Homes
Canada
Almost 3 years using the app
January 15, 2022

The best review app you can get! this app has driven our sales up and increases our trust dramatically, love it! pay for the premium version to reap the rewards.

Galaxy Sabers Ltd
United Kingdom
Almost 3 years using the app
August 15, 2021

I am very satisfied with the service of Loox. Of course, I can strongly recommend this product. Thank you very much for your service.

Youbox.com
China
Almost 3 years using the app
August 12, 2020

I just recently started using Loox, and immediately began receiving reviews. So far, it's the best app for reviews that I've used

Knockout Kouture Boutique, LLC
United States
Almost 3 years using the app
Edited August 29, 2023

Great app and customer support answering fast and competent. Thank you very much for your support when setting up integration with Google Shopping Reviews!

*** UPDATE 29.08.2023

I'm using Loox now for about 3 years and it's still great! Today support answered and solved two problems within minutes! For one i've received a code snippet and for the other the support employee directly changed code on my shop theme.

And they do not urge to give a rating like other annoying app developers.

Just amazing!

MONTENY
Germany
Almost 3 years using the app
Edited November 20, 2021

Very good app to get customer reviews. Creates that trust with the brand vs our customers by collecting photo and video data. Amazing support provided by Mara from the support team to resolve a widget placement error.

Flawco
Australia
Almost 3 years using the app
June 18, 2022

J'ai reçu une aide très efficace et très rapide de la part Channelle à propos d'un détail sur le paramétrage de l'app. J'ai donné les accès à Channelle et c'est elle-même qui a fait les modifications pertinentes en moins de 2 heures. Tout fonctionne à merveille, merci beaucoup !

Matscarlux
Spain
Almost 3 years using the app
November 14, 2020

its good and does what it says.its good and does what it says. its good and does what it says. its good and does what it says. its good and does what it says.

Aadhyacollections
India
Almost 3 years using the app