Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,452)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

October 17, 2024

Gute App zur product Bewertung

Motor Love
Germany
5 months using the app
September 22, 2024

This app is messing with my Google Shopping conversion tracking. I don't recommend the upsell feature because it interferes with the conversion on the thank you page, since not all customers are visiting the thank you page after the upsell page appears.

Attitude Fashion
United States
13 days using the app
Loox replied September 24, 2024

Hey,
Rotem from the Loox team here.

Thank you for taking the time to share your experience with Loox.

I have sent you a private message through our support. I'd be happy to assist you in setting up the Google Shopping integration and ensure that everything is in order on your Post-purchase Upsell feature settings.

September 25, 2024

a great old school easy to use review app

Dyno Sky
United States
About 1 month using the app
November 4, 2024

Very impressed with the level of polish on the product! And their team is stellar too, thank you Liz for pointing me in the right direction!

DreamStories.ai
United States
About 8 hours using the app
Edited December 21, 2024

Super ganda ang app na to

Miris Perfume Co.
Philippines
About 1 month using the app
August 29, 2024

So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.

Al Shams Abayas
United States
9 days using the app
October 27, 2024

Love it!!!

Wine Perch
United States
2 months using the app
September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

November 17, 2024

Just started using it, so far so good. I like that we are able to select the review we want.

Treasureutopia
United States
36 minutes using the app
October 23, 2024

love you

HerSena
Thailand
About 2 months using the app