Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (7,411)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce conversions through customer reviews, noting its user-friendly interface and customization options like photo reviews and carousels. It integrates seamlessly with Shopify, enhancing website credibility and engagement. Features like automated review requests save time and add authenticity. Merchants also praise the responsive and helpful customer support, the app's visual appeal, and its effectiveness in improving review collection.

Edited July 9, 2024

Loox has been an excellent tool. The interface is easy to use, making importing customer reviews super simple. I love how customizable it is, allowing me to match the reviews with my store's design for a harmonious look. The visual reviews have really increased the credibility of my products and boosted my sales. Additionally, customer support is fantastic, always ready to help with any questions or issues. I highly recommend Loox to any e-commerce store looking to highlight customer feedback!

BeautéMer
Brazil
9 days using the app
March 25, 2025

top, mi sono trovata benissimo! veramente ben progettata

Timotèo Milano
Italy
3 months using the app
April 28, 2025

great app

Milone Jewelry
Sweden
About 2 months using the app
March 26, 2025

easy to use. Customer support is super fast

Arun&Aura
United States
About 22 hours using the app
June 28, 2024

Great app and and excellent support from Aya. They respond extremely fast.

Only drawback is that they don't do site reviews, which we'd like to show in Google search results.

GroGro
Norway
28 days using the app
October 2, 2024

When I started using loox they were amazing and always willing to help. The last customer service experience left me baffled, and I ended up canceling and moving to another review app.

by Kin Aesthetics
United States
Almost 2 years using the app
Loox replied October 5, 2024

Hey,
Rotem from the Loox team here.

I'm truly sorry to hear about your recent experience with our support.

We take pride in our support, and I would love to have the chance to make it right.

I have contacted you privately, and I would be more than happy to help you resolve any issues.

October 9, 2024

Had issues with my product stars not showing on my homepage and Liz was able to help me out promptly and add them to where they were needed. Thanks again for all the help

LighterLoungeCo™
United States
Over 1 year using the app
April 13, 2025

Shop For All
Portugal
About 1 month using the app
February 2, 2025

Fast and Great support and reviews that people want to engage with

S T E L L I N O
Australia
About 1 month using the app
March 22, 2025

loving using this app!

KITANI
United Kingdom
22 days using the app