Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,774)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

Edited January 1, 2025

This is a great app - simply set an forget and the app collects the customer reviews for you

The Tea Room Diaries
Australia
Over 2 years using the app
July 27, 2021

This product was extremely proficient in helping me extract the reviews required for each of the products on my store.

Dream Desks
Singapore
Over 2 years using the app
November 4, 2020

I used this app to gather reviews from customers. It´s great because it helps you with the social proof of your business and credibility. It´s totally worth the monthly subscription, as I´ve already made more money in sales from Loox to pay it for 2 years. I recommend it 100%

Sesh Wear
Spain
Over 2 years using the app
February 25, 2021

So far everything is good. Would like to have a SMSBump integration
And the possibility to edit imported reviews wich display incorectly.

Holsper
United Kingdom
Over 2 years using the app
October 11, 2020

Great app, easy to use ! Keep continue guys. Just install it, tune it and its on the road !! Great experience.

Cartoonmoi
Belgium
Over 2 years using the app
December 21, 2021

We have problem with Merchant Product Reviews Feed - support of the LOOX are always on the line and help us with these feeds

HILLMAN® France
Bulgaria
Over 2 years using the app
August 10, 2022

If only i could edit the pic as some may not be suitable from the reviews. I would also prefer if most of the reviews can be shown as some do not have.

MyWishBox
Singapore
Over 2 years using the app
Edited October 6, 2023

Jodel, Customer Support Team Lead was a great help and was able to assist very quickly!

Tea Chest Hawaii
United States
Over 2 years using the app
June 16, 2020

love it - it's such a cool app and a great way to engage with our customers. People love leaving pics it's really awesome

Single Use Ain't Sexy
Australia
Over 2 years using the app
July 16, 2023

I would highly recommend Loox to others! It is a great way to interact with our customers and provides valuable information to us.

The Flower Letters
United States
Over 2 years using the app