Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,775)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

October 25, 2022

Amazing support! Lilach was great and fast! Definitely would recommend if a review app is needed for your store.

Pure Plus Clothing
United Kingdom
Over 2 years using the app
February 17, 2022

very fast and good support. this app helped me a lot to increase my conversion rate. i am really thankful!

nordseepfote
Germany
Over 2 years using the app
May 11, 2020

I like this app as it is a great way for our customer to review the product but lso to show it in use on an image

PnD-Shop
Germany
Over 2 years using the app
Edited April 11, 2024

Love loox!! Really easy to use and helps a lot with customer trust.
Arielle in support fixed the small issue we were having super quickly too.

High Horse Performance
Australia
Over 2 years using the app
March 2, 2023

Muy buena app, intuitiva y fácil de implementar y usar. Llevamos ya un largo tiempo usándola. No había tenido oportunidad de calificarla, la recomiendo 100%.

Cosmeticosalpormayor.com
United States
Over 2 years using the app
April 8, 2021

Have been using this app for over a year now. I think it's by far the best review app on Shopify. It works amazing for visual products like mine and it has a lot of customization options. Support has been great as well. Thanks!

Fenitas
Netherlands
Over 2 years using the app
Edited April 6, 2023

Great app, an important addition to the store. Nice automation. Had uploaded my old orders and and more than 4500 requests got triggered costing us more than $600. Ilan, was quick to resolve the query and refunded us the entire amount without us even asking. Great team and customer support. Really appreciate their honesty and promptness to solve the issue.

Soothing Crystals
United States
Over 2 years using the app
March 31, 2024

very good

Sportmonkey
Belgium
About 3 hours using the app
Edited March 25, 2023

I love Loox. They're always innovating, have a great app and their support is always timely, with excellent communication. Jodel from support has managed my concerns quickly and accurately. Definitely recommend.

LOVESKIN
New Zealand
Over 2 years using the app
March 23, 2023

Una aplicación increíble para generar confianza en tu tienda online y con mejoras continuas y además de captar reseñas te ayuda a incrementar tus ventas.

Muun Jewelry
Mexico
Over 2 years using the app