Loox ‑ Product Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (22,473)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.
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Their customer service is prompt & detailed.
Me encanta por que los cliente confían mas cuando hay opiniones de otros clientes
Love Loox and was honestly really surprised at their great customer support - despite my very obvious question, Ellison was helpful, straightforward, quick, and kind :)
Great customer support, thanks to Chester
Great service!
cool support, llke it
nice app
This app is messing with my Google Shopping conversion tracking. I don't recommend the upsell feature because it interferes with the conversion on the thank you page, since not all customers are visiting the thank you page after the upsell page appears.
Hey,
Rotem from the Loox team here.
Thank you for taking the time to share your experience with Loox.
I have sent you a private message through our support. I'd be happy to assist you in setting up the Google Shopping integration and ensure that everything is in order on your Post-purchase Upsell feature settings.
So far so good. The customer support is outstanding. That’s all we really want is a good app and good support. We don't expect perfection but we really appreciate when the app teams make efforts to support us to achieve our business goals. Just wanted to mention Lawrence from the Loox team, he really went above and beyond.
So far this review app has lived up to the hype