Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (7,411)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting e-commerce trust and conversions through social proof. Key features include automated review requests and photo reviews, enhancing authenticity and customer engagement. The app is user-friendly, customizable, and performs reliably across various Shopify themes. The support team is noted for their quick and effective service, making this tool valuable for business growth and customer credibility.

March 22, 2025

loving using this app!

KITANI
United Kingdom
22 days using the app
August 19, 2024

Thank you very much for Liz's help! I spent a long time searching online without resolving the issue, but Liz solved it easily in just a few minutes. She is truly very, very professional and fast! I hope Liz’s higher-ups can give her a raise (or a bonus)!

Custom Neon Signs
China
Over 4 years using the app
March 27, 2025

They are not willing to refund my payment.

Magical
United States
6 days using the app
Loox replied March 30, 2025

Hi Magical,
Thanks for taking the time to leave a review. I’m sorry to hear your experience with Loox didn’t go as well as we’d hoped.

We’d love to hear more about what happened. I’ve sent you an email—please reply whenever works for you, and we’ll do our best to help.

March 1, 2025

te amo loox reviews

La Pulga
Chile
9 months using the app
May 9, 2025

Geat app!

Pure Dust
Australia
9 months using the app
September 11, 2024

The Loox app is essential for anyone looking to build a credible and trustworthy product store. The team has been outstanding in their support with my account. I had the pleasure of working with, Jodel, who was very attentive to solving my issues.

Ride Velo
United States
25 days using the app
November 22, 2024

Integrates well with Google. Great customer support. Reasonable pricing. I highly recommend Loox. It's an essential for start-ups looking to gain potential customer's trust and improve SEO ranking.

Trucks R Us
United States
3 days using the app
June 3, 2025

setup was easy - so 5 stars for now.

Girls Can Grill
United States
About 1 hour using the app
November 18, 2024

Thank you Jodel. I am very grateful for your help. and was amazing how fast you fixed my issue with the widget.

RingMen Jewelry
United States
Almost 3 years using the app
September 18, 2024

I am currently on a trial with Loox after being on Junip for a few months. I had issues with set-up and migrating reviews over and Laurence from the support team was so quick to help and resolved my issue within an hour (whaaaat?!). Overall, the process has been so easy to set-up and edit without the help of a developer. No code install needed. Very intuitive UI. Will definitely be staying on as a customer!

Outdoorish
Australia
2 days using the app