Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,455)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration, highlighting features like photo and video reviews that boost trust and credibility. The automatic review request feature efficiently collects customer feedback, while responsive support and customizable widgets enhance user experience and conversions. Continuous updates ensure the app remains effective in building social proof, offering good value for money.

September 22, 2024

This app is messing with my Google Shopping conversion tracking. I don't recommend the upsell feature because it interferes with the conversion on the thank you page, since not all customers are visiting the thank you page after the upsell page appears.

Attitude Fashion
United States
13 days using the app
Loox replied September 24, 2024

Hey,
Rotem from the Loox team here.

Thank you for taking the time to share your experience with Loox.

I have sent you a private message through our support. I'd be happy to assist you in setting up the Google Shopping integration and ensure that everything is in order on your Post-purchase Upsell feature settings.

October 23, 2024

love you

HerSena
Thailand
About 2 months using the app
October 21, 2024

cool support, llke it

SnapSlippers
Germany
8 days using the app
September 9, 2024

A MUST NEED

Kyli & Karter's Kloset
United States
8 months using the app
September 2, 2024

a bit expensive but there seems so be some kind of ROI

Prestige Collection
United States
2 months using the app
Loox replied September 4, 2024

Hey,
Arielle from the Loox team here :)

Thanks for the feedback!

As you mentioned, all of our plans, including those for larger scale stores, have an extremely high ROI.

I’ve personally reached out to you and am happy to continue the conversation with you privately.

September 26, 2024

So far so good!! loving this app!!

Mane crafters
United States
2 months using the app
October 24, 2024

nice app

kidshop store
France
About 2 months using the app
July 25, 2024

Loox has increased the number of customers leaving reviews, period. It was easy to install and implement, and the emails sent post-purchase to solicit reviews work. When I needed assistance with a unique request, the team helped quickly, efficiently, and with a great, friendly attitude. Hats off to Liz, Jemuel, and Aya for their outstanding work!

JuNula
United States
10 months using the app
August 27, 2024

first time seeing great products

erik's
Malta
About 2 months using the app
September 17, 2024

Using Loox is an essential for beginner drop shipping and has helped me scaled up in my online business.

BooksofDeath
United States
25 days using the app