Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,740)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

November 22, 2022

It's great to get product reviews directly put under our products. Helps the customers understand how great our products are!

Saltwater Swaddles
United States
Over 2 years using the app
Edited March 7, 2022

Works fantastic. I'm only slightly disappointed by how quickly out payment plan got shifted to "legacy" and didn't support any new features

Driplocker Global
United Kingdom
Over 2 years using the app
December 8, 2022

The industry gold standard. Easy to use and the features available pay for themselves. It's a no brainer to get Loox.

CoFi Leathers
United States
Over 2 years using the app
April 7, 2024

top top

My Store
Brazil
About 1 month using the app
March 17, 2022

This is the best review app ever. It was very easy to set up and if you have any questions their customer service responded promptly. :)

K&J's Fashion LLC
United States
Over 2 years using the app
October 15, 2022

This app does exactly what we were looking for. We were able to customize how we display reviews on the app and even connected the reviews to our klaviyo email flows. The customer service is top notch. I had a few issues and when I was not able to solve myself, I gave access to our shop and they fixed it for me. We are very pleased. If you are considering adding reviews to your shop, I highly recommend trying LOOX before paying too much for other review apps.

kris nations
United States
Over 2 years using the app
August 18, 2022

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body Solved our issue quickly great service Thank you

Cosy Up
Australia
Over 2 years using the app
Edited November 9, 2021

I was coming to this app after using Stamped.io for about a year. Loox is SO much better, easier to use and set up, more useful features. Glad I made the switch!

Lionwing Studios
United States
Over 2 years using the app
December 30, 2020

Very useful and quick to add an automated system to any store. Highly recommend and already reaping the benefit only a few days later.

Shop Bearizona
United States
Over 2 years using the app
October 17, 2023

Jemuel was awesome! Immediately identified my issue and sent the perfect article to guide me on solving it. Great experience!

021 Originals
United States
Over 2 years using the app