Loox ‑ Product Reviews App

Loox ‑ Product Reviews App

Reviews (22,646)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and seamless Shopify integration. It's valued for collecting photo and video reviews, boosting product page appeal and conversions. Features like automated review requests and customizable widgets enhance user experience, aligning with brand aesthetics. Customer support is noted for its responsiveness. Despite some cost concerns, the benefits of improved social proof and credibility are seen as good value for money.

March 3, 2019

I've just started using Loox and i already love it! Its so simple to set up and integrate into my store, i don't know why it took me so long to do this! If you're on the fence just install it for the two week trial. I know once i get reviews from my customers which are showing up on my store that this is going to be the deciding factor on whether they buy or not. Thankyou!

Eternal Light Trading
United States
About 2 years using the app
November 19, 2021

It's amazing how much better this review app is than any other we tried! We struggled to get reviews on the site even though we got messages, emails, etc thanking us for our excellent products. We connected Loox and BAM! Now we have lots of reviews for nearly all of our products, more coming in daily! Amazing! It's probably due to the follow-up methods it employs. Whatever works man. We couldn't be happier!

Ambaya Gold Health Products
United States
About 2 years using the app
Edited November 20, 2023

Updated review:

Sooooo after using LOOX for a few months I got sold on Okendo and it was a terrible decision. Getting reviews on the Okendo platform was a nightmare. I think we had 5 reviews over a 90 period while testing Okendo. I switched back to LOOX and we're getting 2-3 reviews per day plus the tool is sooooo easy to use. The CX team can help with adding the rating widgets to pages that need some coding and they reply insanely fast. The price is also right. I LOVE LOOX and would recommend it to any early-stage ecomm founders and teams.

STILL LOVE LOOX!

Kuppy
United States
About 2 years using the app
October 15, 2020

Love the app. Definitely has helped drive sales and the support team are amazing. Fixed my issue instantly on my website.

AYERS & CO.
Australia
About 2 years using the app
September 7, 2023

I would like to express my gratitude to Ilan, Technical Support Engineer, for his exceptional assistance in resolving issues on our website. His expertise and dedication are truly commendable. Thank you, Ilan, for your invaluable support!

Body & Earth Inc
Hong Kong SAR
About 2 years using the app
July 15, 2020

Excelent app! I really helps our customers see the products and all their features! It is customizable and you can change it however you like!

Nillux
Romania
About 2 years using the app
Edited August 1, 2018

Great app, works great! I love it

Smarkystore
United Kingdom
About 2 years using the app
April 23, 2022

Loox is great, I use this app to collect reviews from my customers. The email rate of collecting reviews ia above average, 5 stars.

Ampere Time
China
About 2 years using the app
December 1, 2022

Erg blij mee ziet er mooi uit. Ik heb deze app gebruikt om reviews te laten zien op mijn bestelpagina

Blend In
Netherlands
About 2 years using the app
June 17, 2020

Works very well, gives my customers the confidence to make a purchase. Great app! I highly recommend it!

Advanced Manufacturing Enterprise
United States
About 2 years using the app